restore backup failed, server gone

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,134
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cPanel Access Level
Root Administrator
Hello there! If the site is offline to the point where you can't access WHM on the system, you would need to contact your hosting provider or datacenter for more assistance as they would have physical access to the machine to examine the issue.

If you still see issues with cPanel once things are up and running we'd be happy to check things on our end.