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Restore default theme, radio hosting error

Discussion in 'User Experience' started by Tommaso Ballardini, Oct 30, 2017.

  1. Tommaso Ballardini

    Tommaso Ballardini Registered

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    Good morning,
    I tried to switch to WMH SONIC THEME from cPanel admin page and now I only see an empty page with only "HOME" "HELPS-MANUAL" and "LOGOUT" buttons and error messages (see the attachment). I tried everything like log-out/log-in, cleaning cookie and cash and similar but nothing has worked. I have ftp access, what can I do? I need to come back to work as soon as possible.

    Thank you very much!

    P.S. I really don't care about themes, I was just "walking around" cpanel feautures!


    InkedCattura_LI.jpg
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    As that error mentions, you should contact your Hosting Provider about this. If you purchased this directly from the theme author you might try contacting them as well.

    Assuming you have root access to this server, you should be able to set the theme for the account to Paper Lantern from this area:
    WebHost Manager »Account Functions »Modify an Account
     
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