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SOLVED Restore Deleted Files

Discussion in 'Data Protection' started by Fuad Fadilah, Apr 27, 2017.

  1. Fuad Fadilah

    Fuad Fadilah Member

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    i'm new to cpanel and accidentaly delete all files (permanent) on my home directory on file manager.

    do anyone how to restore my files on home directory such as public_html and the other from new cpanel ? it's okay if i can't restore my wordpress files
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Do you have any backups of the account? If you have no backups of the account, restoring files to it would be impossible.
     
  3. Fuad Fadilah

    Fuad Fadilah Member

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    i just started using cpanel couples hours ago so there is no important files in my file manager
    what i want is to restore default cpanel files such as logs , temp folder & www - public_html - mail files
    now my file manager look like this

    Capture.PNG
     
    #3 Fuad Fadilah, Apr 27, 2017
    Last edited by a moderator: Apr 27, 2017
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might find it easier to properly remove the account from WebHost Manager, and then recreate it. :)
     
  5. Fuad Fadilah

    Fuad Fadilah Member

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    how to recreate account in webhost manager ? it seems i can't click anything on user manager page :(
     
  6. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Links are visible but not working? That sure seems strange.

    You create the account the same way you created the first one. :)

    Documentation to get you familiar with creating a new account is here:
    Create a New Account - Version 64 Documentation - cPanel Documentation

    Not sure why links wouldn't be clickable. You might check to see if you can get to the create a ticket with cPanel Technical Support from within your WHM, here:
    WebHost Manager »Support »Create Support Ticket
     
  7. Fuad Fadilah

    Fuad Fadilah Member

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    there's no link in my user manager and i don't know why :(
     

    Attached Files:

  8. Infopro

    Infopro cPanel Sr. Product Evangelist
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    That area is in cPanel. Do you have root access to WebHost Manager?

    If no, you might want to contact your Hosting Provider and let them know you've removed some file incorrectly and could they recreate your account for you.
     
  9. Fuad Fadilah

    Fuad Fadilah Member

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    okay , i will try to contact my hosting provider tomorrow
    anyway thanks for answering my question :)
     
    Infopro likes this.
  10. dadodd

    dadodd Registered

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    There is backup tool in cpanel, be sure to create backup at least once a week, it doesnt take long and can save your life.
     
  11. Fuad Fadilah

    Fuad Fadilah Member

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    Case closed.
    yesterday I asked my hosting provider to recreate my account
    thanks! :)
     
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  12. Infopro

    Infopro cPanel Sr. Product Evangelist
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    Keep your backups up to date and off server. GL!
     
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