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restore deleted files

Discussion in 'Data Protection' started by maricar, Aug 6, 2008.

  1. maricar

    maricar Registered

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    is there anyway to restore the deleted file the i delete on the file manager->public_html?i need it so badly.hope someone can help me..
    thank you so much

    maricar
     
    #1 maricar, Aug 6, 2008
  2. MaestriaNick

    MaestriaNick Well-Known Member

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    The deleted files will be in FileManager>>Trash

    Have you checked the Trash box in FileManager. If the files are not there, then there is no option to recover the files otherthan retrieving files from backup.

    Do you have backups of your account?
     
    #2 MaestriaNick, Aug 7, 2008
  3. linux7802

    linux7802 Well-Known Member

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    Solution

    Yes you can recover deleted files from your trash folder,but it could be available if you have been deleted files from cPanel >> File manager and in your case you have been deleted it from cPanel >> File manager so check trash folder and restore it. :)
     
    #3 linux7802, Aug 7, 2008
  4. gertiebeth

    gertiebeth Well-Known Member

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    My restore trash function is not working with the latest CURRENT release. Anyone else have this problem?
     
    #4 gertiebeth, May 31, 2009
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You might check with your host to see if he has backups.



    Explain what not working means for you. For me I don't even see the trash can in the File Manager. (I deleted a file to test for your problem and realized I don't see the trash can icon) I see the trash icon in Legacy FM but it's empty after deleting a file in the new FM. I tried with two different browsers.
     
    #5 Infopro, Jun 1, 2009
  6. gertiebeth

    gertiebeth Well-Known Member

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    I can see the trashcan and can click on it to restore, but the files/folders do not restore. I tried in IE and FF and using theme x3 and x2. No luck.
     
    #6 gertiebeth, Jun 1, 2009
  7. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    So you delete the files in the Legacy File Manager, click the trash icon, click the file to restore but it remains in the trash?

    You are not using the (new) File Manager during this process at any time, correct?
     
    #7 cPanelDavidG, Jun 1, 2009
  8. gertiebeth

    gertiebeth Well-Known Member

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    Yes, I always use the Legacy file manager. I haven't found the time to learn the (new) file manager.
     
    #8 gertiebeth, Jun 1, 2009
  9. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    You will need to have the company you pay for your web hosting contact our technical analysts so we can diagnose and resolve this issue.
     
    #9 cPanelDavidG, Jun 2, 2009
  10. mattgilbert

    mattgilbert Registered

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    I don't see a trash can anywhere in cPanel File Manager v3. Where is it? Would my hosts have disabled it for some reason?
     
    #10 mattgilbert, Jun 4, 2009
  11. chinmay

    chinmay Well-Known Member

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    You can view the Trash Can in Legacy File Manager from cPanel. Click on Legacy File Manager and at the right hand side you can view the Legacy File Manager.

    Restoring an item from the Trash
    You can easily restore a deleted file from the Trash by moving it from the Trash to another folder. Restored folders are automatically moved back to their original location. However, you will not be able to restore the item if you have emptied the Trash since deleting it - it has been permanently destroyed.

    To restore an item from the Trash please, click on the icon of the item that you want to restore in the Trash area on the bottom-right of the window. The folder or file will be automatically returned to its original location.

    Emptying the Trash
    To empty the Trash please, click on the Trash button in the Trash area. All of the files in the Trash have now been permanently deleted.

    I don't think there might be any reason to disable this feature. Whenever you login to the cPanel the directory ".trash" gets created if disabled.
     
    #11 chinmay, Jun 4, 2009
    Last edited: Jun 4, 2009
  12. cPanelDavidG

    cPanelDavidG Technical Product Specialist

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    There is no trash icon in the new File Manager, only the legacy File Manager.
     
    #12 cPanelDavidG, Jun 5, 2009
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