restore full back up on site cpanel by user not admin

boorsekala

Registered
May 23, 2011
2
0
51
in the each cpanel we can download full bachup
why on the new sitecpanel we cant restor by full backup ? it has 3 stage file-db-email
how we can restor fullbackup of cpanel site when we have just site-cpanel password
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,211
363
Hello :)

It's not possible to restore a full backup via the cPanel user interface. This is intentionally disabled for security purposes. A full backup can only be restored via Web Host Manager, or via the command line when logged in as root.

Thank you.
 

erichimi

Registered
Jul 26, 2011
1
0
51
Hello

It's not possible to restore a full backup via the cPanel user interface. This is intentionally disabled for security purposes. A full backup can only be restored via Web Host Manager, or via the command line when logged in as root.
Can you please take a look of this link and tell us how they can do that
/http://www.siteautobackup.com/whmspecial.php
 

cPanelTristan

Quality Assurance Analyst
Staff member
Oct 2, 2010
7,607
40
248
somewhere over the rainbow
cPanel Access Level
Root Administrator
I'm uncertain how this shows the ability to restore a backup via the cPanel interface. Did you watch this video they have there?

Created by Camtasia Studio 6

It states that a cPanel user cannot restore a full cPanel backup and to ask the host, which corresponds to what Michael stated. It's a security concern to allow a customer to use a full backup to restore via cPanel and can only be done by the root SSH or root-level WHM user.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,910
2,211
363
how can download full WHM backups to my hard drive, for future restore?
You can use SFTP or SCP to download the backup files from your server. Remember to use your root login credentials so you can access the location of your backups. Most FTP clients such as FileZilla have an option for SFTP if you prefer to use an application other than the command line.

Thank you.