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restore full backup not working

Discussion in 'General Discussion' started by szinck, Jun 7, 2006.

  1. szinck

    szinck Member

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    I want to restore a customer account that was deleted. I have their full backup available. I go into "WHM->Backups->Restore Full Backup/cpmove file". It lists the accountname.tar.gz file (it found it in /home). I type in the username, click restore, and WHM displays a blank screen and nothing appears to happen. Why would this occur? The file permissions should be good (world readable file, owned by root.root). How can I execute the restore manually from the command line? Thoughts?

    Thanks
     
  2. mohit

    mohit Well-Known Member

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    Re:

    hi,
    try from ssh

    /scripts/restorepkg accountname

    see ya,
    mohit
     
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