interfx

Member
Mar 29, 2004
11
0
151
Had issues with doing a WHM domain transfer to my new server, so I created a FULL backup using Cpanel for the account.

I have now moved the DNS, and ready to upload this tar.gz to the new location. I logged into the user account, but says only an administrator can resotre the backup. I also tried to log into the new user account with admin access, but only recognizes the client user/password.

I then went up to the WHM server account, but not see how to restore this type of backup???

Any suggestions?
 

jayh38

Well-Known Member
Mar 3, 2006
1,213
0
166
That type of restore can only be done via WHM and not a client cpanel. This is located under Backup>restore full backup/cpmove file

note that it lists where your backup file must be located.