The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Restore Full cPanel Backup

Discussion in 'Data Protection' started by GigeWeb, May 13, 2009.

  1. GigeWeb

    GigeWeb Registered

    Joined:
    May 13, 2009
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    I created a full cPanel backup so I can move the entire account to a new server. I uploaded it to the home directory and than in WHM I restored the file; however, the site itself did not get put back online. Is there something I am missing or doing wrong?
     
  2. cPanelDavidG

    cPanelDavidG Technical Product Specialist

    Joined:
    Nov 29, 2006
    Messages:
    11,279
    Likes Received:
    8
    Trophy Points:
    38
    Location:
    Houston, TX
    cPanel Access Level:
    Root Administrator
    Did you go to the registrar of that domain whose account you transferred and change the nameservers to your server's nameservers?
     
  3. PlatinumServerM

    PlatinumServerM Well-Known Member
    PartnerNOC

    Joined:
    Jul 10, 2005
    Messages:
    397
    Likes Received:
    1
    Trophy Points:
    18
    Location:
    New Jersey, USA
    cPanel Access Level:
    Root Administrator
    Allow at least 24 hours for propagation if you just changed the dns.

    Also check to make sure other domains on the server are working.

    You can also do a dns test at a place like dnsreport to check for errors.
     
  4. GigeWeb

    GigeWeb Registered

    Joined:
    May 13, 2009
    Messages:
    2
    Likes Received:
    0
    Trophy Points:
    1
    The files within the backup were not being uploaded correctly to the server. I solved the issue by unzipping the full cPanel backup using winrar and going through the entire backup and uploading each file individually. I think that there may be a bug within cPanel that does not unzip the full cPanel backup when you restore it through WHM. cPanel may want to take a look and I believe there was another thread regarding this.

    As a web hosting provider I understand name servers and propagation and the time frame it takes. Sorry if I was not specific and descibe the issue. I was really general but thanks for your responses.
     
  5. bodhost.com

    bodhost.com Active Member

    Joined:
    Aug 8, 2007
    Messages:
    27
    Likes Received:
    0
    Trophy Points:
    1
    Probably here is the scenario,

    If you are restoring the site from cPanel backup along with databases, email addresses, you will need to have full cPanel backup and restore backups using the restore a ' Full Backup/cpmove File' in WHM.

    However, if you restore "home" backup witinh cPanel, you will not have MySQL databases, email addresses, mailing lists, sub-domains and add-on domains. If in case the account is located on another server, you can use the transfer feature which creates full backup, transfers the backup to new server and then performs restoration. :)

    Well, that's something general, but might be of help.
    __________________
    Dedicated Server Hosting | vps hosting
     
Loading...

Share This Page