Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

restore log files

Discussion in 'General Discussion' started by CSantana, Jul 18, 2013.

  1. CSantana

    CSantana Member

    Joined:
    Mar 2, 2013
    Messages:
    5
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Website Owner
    Hi, the other day I noticed awstats was not returning any log entries from my website hits; this led me to use file manager to see if files were present in the 'access logs' sub-directory (thinking this is the likely place where these files would be present). there is nothing in this sub-directory.

    can someone cut/paste the names of their files in this sub-directory here? I would like to add those file names to see if this 'triggers' writing to the awstats log file.

    if someone has run into this situation before and has another solution, could u provide a suggestion on getting this to work?
     
    #1 CSantana, Jul 18, 2013
    Last edited: Jul 18, 2013
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,699
    Likes Received:
    1,790
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    Statistics are generated from the Apache domlogs that are stored in:

    Code:
    /usr/local/apache/domlogs
    The "access-logs" location is a symbolic link to the Apache domlogs for the individual username:

    Code:
    access-logs -> /usr/local/apache/domlogs/username/
    I recommend contacting your web hosting provider because root access to the server is required in order to investigate why the Apache domlogs are not updating.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Jul 19, 2013
(You must log in or sign up to post here.)
Loading...
Similar Threads - restore files
  1. Duzbin

    Steps to restore a system_files.tar full server backup

    Duzbin, Mar 15, 2018, in forum: Data Protection
    Replies:
    8
    Views:
    350
    cPanelMichael
    Mar 16, 2018
  2. Taha Haider

    Restore database from Raw files

    Taha Haider, Sep 29, 2017, in forum: Database Discussion
    Replies:
    2
    Views:
    421
    cPanelMichael
    Oct 2, 2017
  3. postcd

    How to restore all files backups and a mysql separately?

    postcd, Aug 29, 2017, in forum: Data Protection
    Replies:
    1
    Views:
    491
    cPanelMichael
    Aug 31, 2017
  4. Jeroen Maas

    Restore procedure for system files

    Jeroen Maas, May 28, 2017, in forum: Data Protection
    Replies:
    4
    Views:
    854
    WorkinOnIt
    May 29, 2017
  5. Fuad Fadilah

    SOLVED Restore Deleted Files

    Fuad Fadilah, Apr 27, 2017, in forum: Data Protection
    Replies:
    11
    Views:
    1,805
    Infopro
    Apr 29, 2017

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice