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Restore previous backup (New vs Legacy Backup)

Discussion in 'Data Protection' started by swbrains, Aug 26, 2013.

  1. swbrains

    swbrains Active Member

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    Hi,

    I recently disabled Legacy Backup on my server as I assumed it was called "legacy" because it would be phased out eventually. I enabled the new backup system and configured it for multiple daily and monthly backup retention. It seems to be doing that properly.

    The catch is that previously under Legacy, a customer could log into their account using cPanel and select to download a Daily, Weekly, or Monthly backup to their local hard drive from the server. That selection seems to be gone from the new system. Even though daily and monthly backups exist for a particular user, logging into their cPanel interface does not allow them to download a daily or monthly backup.

    Is there an option to enable this some place or is this a feature from Legacy that is simply no longer available under the new backup system?

    Thanks,
    Vinnie
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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  3. swbrains

    swbrains Active Member

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    Thanks for the quick reply. I read through that thread and saw that someone else noticed the same shortcoming, but I couldn't see a response that said it was possible or that the download feature existed in the new system as it did in the old system.

    They mentioned request #70169. How can I get to that thread to add my +1 for this enhancement?
     
    #3 swbrains, Aug 26, 2013
    Last edited: Aug 26, 2013
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
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    You can't, that's an internal case number. I've linked you to that thread/specific reply to let you know that it has been mentioned, and something is being done to satisfy this.
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Here is my reply from that thread:

    This feature will be included with cPanel version 11.40 (11.39 development build).

    Thank you.
     
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