Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Restore previous backup (New vs Legacy Backup)

Discussion in 'Data Protection' started by swbrains, Aug 26, 2013.

  1. swbrains

    swbrains Well-Known Member

    Joined:
    Sep 13, 2006
    Messages:
    113
    Likes Received:
    13
    Trophy Points:
    168
    Hi,

    I recently disabled Legacy Backup on my server as I assumed it was called "legacy" because it would be phased out eventually. I enabled the new backup system and configured it for multiple daily and monthly backup retention. It seems to be doing that properly.

    The catch is that previously under Legacy, a customer could log into their account using cPanel and select to download a Daily, Weekly, or Monthly backup to their local hard drive from the server. That selection seems to be gone from the new system. Even though daily and monthly backups exist for a particular user, logging into their cPanel interface does not allow them to download a daily or monthly backup.

    Is there an option to enable this some place or is this a feature from Legacy that is simply no longer available under the new backup system?

    Thanks,
    Vinnie
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,233
    Likes Received:
    383
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. swbrains

    swbrains Well-Known Member

    Joined:
    Sep 13, 2006
    Messages:
    113
    Likes Received:
    13
    Trophy Points:
    168
    Thanks for the quick reply. I read through that thread and saw that someone else noticed the same shortcoming, but I couldn't see a response that said it was possible or that the download feature existed in the new system as it did in the old system.

    They mentioned request #70169. How can I get to that thread to add my +1 for this enhancement?
     
    #3 swbrains, Aug 26, 2013
    Last edited: Aug 26, 2013
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    16,233
    Likes Received:
    383
    Trophy Points:
    583
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    You can't, that's an internal case number. I've linked you to that thread/specific reply to let you know that it has been mentioned, and something is being done to satisfy this.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  5. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,870
    Likes Received:
    1,811
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Here is my reply from that thread:

    This feature will be included with cPanel version 11.40 (11.39 development build).

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice