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restore problem

Discussion in 'Data Protection' started by hamed23100, Jul 11, 2014.

  1. hamed23100

    hamed23100 Member

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    Hi,

    while i try to restore a lagacy backup from WHM i get following error:
    RESTORE: Account “cpanelUser”: The subprocess ended prematurely because it received the “PIPE” (13) signal.
    what should i do?
    I use WHM 11.44.0 (build 22)
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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  3. boban

    boban Registered

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    Hello,

    I have the same problem
    Can someone help me?


    Code:
    ERROR: The subprocess “Archive::Tar::Builder” ended prematurely because it received the “PIPE” (13) signal. at /usr/local/cpanel/Cpanel/IO/Tarball.pm line 227.
    [2016-01-18 02:41:10 +0100] warn [backup] “/usr/local/cpanel/bin/pkgacct” reported error code “255” when it ended. at /usr/local/cpanel/Cpanel/Backup/Utility.pm line 216.
       Cpanel::Backup::Utility::__ANON__(Cpanel::Exception::ProcessFailed::Error=HASH(0x33f97e0)) called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Try/Tiny.pm line 103
       Try::Tiny::try(CODE(0x33f59c0), Try::Tiny::Catch=REF(0x340c310), Try::Tiny::Finally=REF(0x3380098)) called at /usr/local/cpanel/Cpanel/Backup/Utility.pm line 226
       Cpanel::Backup::Utility::cpusystem(Cpanel::Backup::Utility=HASH(0x3240c00), "pkgacct", "zavicaj", "/backup/2016-01-18/accounts", "backup") called at /usr/local/cpanel/bin/backup line 1150
       bin::backup::backup_accounts("/backup/2016-01-18/accounts") called at /usr/local/cpanel/bin/backup line 579
       bin::backup::__ANON__() called at /usr/local/cpanel/bin/backup line 586
       bin::backup::__ANON__() called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Try/Tiny.pm line 80
       eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Try/Tiny.pm line 71
       Try::Tiny::try(CODE(0x334f350), Try::Tiny::Catch=REF(0x33fc688)) called at /usr/local/cpanel/bin/backup line 596
       bin::backup::_process_backups(HASH(0x31d78c8)) called at /usr/local/cpanel/bin/backup line 323
       bin::backup::run("bin::backup") called at /usr/local/cpanel/bin/backup line 102
    [2016-01-18 02:41:10 +0100] warn [backup] Failed to back up account “zavicaj”. at /usr/local/cpanel/bin/backup line 1161.
       bin::backup::backup_accounts("/backup/2016-01-18/accounts") called at /usr/local/cpanel/bin/backup line 579
       bin::backup::__ANON__() called at /usr/local/cpanel/bin/backup line 586
       bin::backup::__ANON__() called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Try/Tiny.pm line 80
       eval {...} called at /usr/local/cpanel/3rdparty/perl/514/lib64/perl5/cpanel_lib/Try/Tiny.pm line 71
       Try::Tiny::try(CODE(0x334f350), Try::Tiny::Catch=REF(0x33fc688)) called at /usr/local/cpanel/bin/backup line 596
       bin::backup::_process_backups(HASH(0x31d78c8)) called at /usr/local/cpanel/bin/backup line 323
       bin::backup::run("bin::backup") called at /usr/local/cpanel/bin/backup line 102
    
    I forgot to mention
    to me this is happening during backup
     
    #3 boban, Jan 17, 2016
    Last edited by a moderator: Jan 18, 2016
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    Could you provide some more details about your system? Which versions of cPanel and your OS are installed? Is there a NFS storage drive?

    Thank you.
     
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