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Restore Problems

Discussion in 'General Discussion' started by jotay, Jan 17, 2006.

  1. jotay

    jotay Member

    Oct 11, 2005
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    Hi, i make a remote backup (FTP) using the whm backup option.

    This is my configuration:
    Backup Status: enable
    Backup Interval: Daily
    Days to run backup: all
    Remount/Unmount backup drive: Disable
    Bail out if the backup drive: disable
    Incremental backup: disable
    Backup Accounts: Enable
    Backup Config Files: disable
    Sql Databases: Per Accounts and Entire Mysql dir
    Backup Raw Access Logs: disable
    Backup Type: remote ftp server
    Ftp Backup Host: (remote server)
    Ftp Backup User: user
    Ftp Backup Pass: pass
    Ftp Backup Directory: /directory
    Use Passive mode for Ftp: enable
    Backup Destination: /backup


    The backup works fine. I open an account backup an saw all site information...

    What is the problem ?

    When i want to make a restore (of any account) the server re-create the account, sub-domains, re-create the folders BUT the mysql database, html, cgi, images and email "files" In folders and any sub-folders are not copied.....

    Can any body tell me what is Wrong ????

    how i make the restore:
    I copy the account backup file (account.tar.gz) to: /backup/cpbackup/daily
    I go to whm->backup->Restore Backups
    Select Daily
    Select the account, recreate account, Restore SubDomain Entries, Restore Mail Config, Restore MySQL dbs
    Click in Star Restore....

    I Will apreciate any help about, i waiting configure this insue for make this server in production.
  2. madaboutlinux

    madaboutlinux Well-Known Member

    Jan 24, 2005
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    I suggest you to better do it from shell rather than from WHM using the cPanel scripts :-
    /scripts/pkgacct << for creating the backup
    /scripts/restorepkg << for restoring it

    The above scripts should work fine for you.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
  3. Secret Agent

    Secret Agent Guest

    Same problem here.

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