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Restored and account ,, data are old ,,, 2 month data gone

Discussion in 'Data Protection' started by monitor2000com, Nov 18, 2012.

  1. monitor2000com

    monitor2000com Member

    Jan 23, 2011
    Likes Received:
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    Hello everyone !!

    i have faced an amazing problem !!

    i have restored an account for one of my users ( on the same server nothing is changed ) , restored finished successfully but the problem is that his Data/Email/etc.. are for 2 months ago ( September )

    i have tried Daily / Weekly / Monthly backup which didn`t help me at all !!

    A ) check the backup date :

    $ ll sssssss.tar.gz
    -rw------- 1 xxx xxx- 128715627 Nov 14 02:41 sssssss.tar.gz

    $ ll sssssss.tar.gz
    -rw------- 1 xxx xxx - 128717436 Nov 13 03:22 sssssss.tar.gz

    $ ll sssssss.tar.gz
    -rw------- 1 xxx xxx 128739427 Oct 18 03:22 sssssss.tar.gz

    B ) i checked the Cpanel log , which haven`t sent me any error in past 1 months and all backups generated successfully ,

    C ) i have terminated and restore multiple account , all are update and are working properly except this account .

    I have restored more than 10.000 Sites in past 10 years but have never confronted with this problem before .

    i`ll be pleased if anyone could assist me in this regard !!

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