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Restored imap folder, items missing.

Discussion in 'E-mail Discussion' started by keat63, Feb 8, 2019.

  1. keat63

    keat63 Well-Known Member

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    I inadvertantly deleted an IMAP folder from a users mailbox, not to worry, I have a backup from last week.
    So I restored home/user/mail/domain/account and the particular imap folder.

    I can subscribe to this folder, but it's showing as empty, even though I can see the half doizen os so emails in the cur folder via FTP.

    I guess I restored the wrong folder ?

    Any ideas how I get these emails back .
     
    #1 keat63, Feb 8, 2019
    Last edited: Feb 8, 2019
  2. keat63

    keat63 Well-Known Member

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    I figured this out.

    When I restored the folder, I did so as the root user.
    FTP using the user account and now the emails are accessible.
     
    cPanelLauren likes this.
  3. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @keat63

    I'm glad you found the reason for the issue, this was going to be my suggestion as well. Thanks for letting us know!
     
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