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Restoring Accounts from /home Folder due to corruption

Discussion in 'Data Protection' started by Dedan Irungu, Oct 3, 2018.

  1. Dedan Irungu

    Dedan Irungu Member

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    I have a large dedicated server where I manage free hosting for trail period of 2 month. This server has over 4000 accounts that are active.

    During setup the server was mis-configured where by /dev/root partition is very small and require cleanup regular of old backup files. I received a large number of clients last week and /dev/root got filled up before I could perform cleanup. This resulted in corruption of List Accounts.

    The total number of accounts at List Accounts is not the same when I list folder from shell command. I shell we have over 5000 accounts but on List Accounts their are only 30 accounts.

    How can I restore the List Accounts with the list in /home/
     
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Dedan Irungu

    Can you please open a ticket using the link in my signature? Once open please reply with the Ticket ID here so that we can update this thread with the resolution once the ticket is resolved.


    Thanks!
     
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  3. Dedan Irungu

    Dedan Irungu Member

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    Ticket ID: 10436985
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hello,


    Thank you for the update, I checked in on this ticket and it looks like it's currently awaiting your response. I'll check back in later to see if there's any further progress but you should update with the requested information so our analysts can assist you with your issue.

    Thanks!
     
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