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Restoring an account - Where do I uplkoad the file ?

Discussion in 'Data Protection' started by SecondSight, Jan 1, 2009.

  1. SecondSight

    SecondSight Well-Known Member

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    Hello ! :)

    I backed up one account using CPanel and I downloaded the backup-12.22.2008_08-16-53_mywebsite.tar.gz file on my computer.

    Then I repartitionned my server and re-installed the system.

    Now, I would like to know : is it possible to recreate this account using WHM/Cpanel ?

    The first thing I have to do is uploading the tar.gz file on the server, but I don't know where I must upload the file...

    Can you help me ?

    Thank you ! :)
     
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  2. Voltar

    Voltar Well-Known Member

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    Upload the file to the /home directory on the new server, to into WHM >> Backup >> Restore a Full Backup/cpmove file and it should list the file you uploaded.

    Just enter the username of the account and hit restore.
     
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  3. SecondSight

    SecondSight Well-Known Member

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    Thank you ! :)

    It looked like it worked in WHM, but I noticed some folders and all php files which were located in the public_html directory had not been backed up... So I wonder what mistake I made.
    I tired uploading the missing files through FTP, but then I got a white page with just this error : "Error establishing a database connection".

    So I will re-install everything from scratch (it was just a test site).

    Thank you ! :)
     
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