Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Restoring an account without a proper backup

Discussion in 'General Discussion' started by Frankk, Feb 12, 2014.

  1. Frankk

    Frankk Member

    Aug 20, 2007
    Likes Received:
    Trophy Points:
    A customer of mine is having an issue, his server crashed this morning and the only backup he has available to him is from last week, we did however saved the crashed disks and they seem fine on the home partition and the DB's also seem to be fine.

    Can I manually restore those accounts to their latest states using only the files?
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Apr 11, 2011
    Likes Received:
    Trophy Points:
    cPanel Access Level:
    Root Administrator
    Hello :)

    There are no supported methods of restoring an account from a damaged filesystem. The only supported method is to restore the accounts from the individual cPanel-generated backup files, which include all of the necessary configuration data for the accounts. There are some unsupported methods of restoring accounts from a damaged server on the following thread:

    Moving cPanel Accounts from Damaged Disk

    Thank you.
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice