Dan Lester

Active Member
Dec 7, 2017
36
1
8
Austin TX
cPanel Access Level
Website Owner
So I understand I can get a .tar.gz backup of my whole domain with cPanel, and I can download that and put it in a safe place. But I am told that "You cannot restore full backups through your cPanel interface." Huh? Then how DO I restore a full backup when my host loses the whole shebang? Do I use the backup to incrementally restore things file by file? I guess Backup Wizard > Restore just restores a couple of things.
 

Dan Lester

Active Member
Dec 7, 2017
36
1
8
Austin TX
cPanel Access Level
Website Owner
So you're saying that I can't do it with cPanel, but my host can do it with their own tools? My host charges to archive my domain, and I don't want to pay them to do that. Pretty easy for me to download and archive myself. But I want to make sure that once I've done that, I have a restoration path. I guess that makes sense that if my host screws it up, they owe it to me to do a restoration.

I guess it just seems a little odd that cPanel doesn't offer this capability. If I can restore everything piecemeal, why wouldn't I be able to restore the whole thing at once? Perhaps the host is just being careful, and wants to make sure that whatever lost my whole domain isn't going to keep doing that.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,911
2,234
363
Hello,

Restoring the entire account requires root access (it's mostly due to security, as it essentially allows for the creation of a new account). That said, as a cPanel user, you could manually extract the backup archive on your local computer or server and then manually upload any missing website files, emails, or databases (assuming the account directory structure is still in-place).

Thank you.