Hello,
I recently had a client tell me that they are missing all emails from before January. This is when they switched web hosts. Fortunately, I have a full backup of each month before they switched web hosts and I am thinking that I can restore her older emails from before January by using Decembers backup. I have searched the forums and found out how to do this and I found her username in the backups.
My questions are:
Will restoring her email account by transferring her username folder delete all her emails after January? I am just looking to restore the lost emails before January and keep the existing.
Second, her account folder looks like a shortcut to another mail folder. When I click on it it takes me to another folder [email protected]. Is this the folder I transfer/replace? It appears that way as the size of the entire contents of the folder is 58.4mb.
I recently had a client tell me that they are missing all emails from before January. This is when they switched web hosts. Fortunately, I have a full backup of each month before they switched web hosts and I am thinking that I can restore her older emails from before January by using Decembers backup. I have searched the forums and found out how to do this and I found her username in the backups.
My questions are:
Will restoring her email account by transferring her username folder delete all her emails after January? I am just looking to restore the lost emails before January and keep the existing.
Second, her account folder looks like a shortcut to another mail folder. When I click on it it takes me to another folder [email protected]. Is this the folder I transfer/replace? It appears that way as the size of the entire contents of the folder is 58.4mb.