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Restoring Full Backup Question

Discussion in 'Data Protection' started by Nolli, Mar 16, 2019.

  1. Nolli

    Nolli Member

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    I thought based on the answer I received here that moving from one web-host provider to another all one need to do is make a backup at the current web-host provider then download the backup then upload to the new web-host provider restoring from the backup. However, when one goes to the new web-host provider, the cpanel doesn't have restore full backup...this was supposed to be easy...it wasn't. What I discovered was each web-host provider seems they all have different cpanel with different features...frustrating indeed!

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    #1 Nolli, Mar 16, 2019
    Last edited by a moderator: Mar 17, 2019
  2. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    Hi @Nolli

    Well your provider can do the full restore for you pretty simply but you can also restore each of those from the same backup as long as they're present (they should be)

    Thanks!
     
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  3. Nolli

    Nolli Member

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    Thank you cPanelLauren for responding...yes, the provider can do the full restore, some at a charge, others might take three days and they often don't work on the weekends. I had hope to change web-hosting providers over the weekend so as to have everything rocking and rolling for Monday morning. I was very disappointed that their were no full restore button, since I came here and was told that. The backup folder had so many items, I didn't want to chance a mistake happening...in my case, the new web-host provider said it would have taken three days and the staff doesn't work on the weekend. I got that news on Sunday morning so I decided to just stay with my current web-host provider.
     
  4. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    While I understand the desire for wanting a one-button solution, was there some issue with restoring using the method provided from the UI in cPanel? Because cPanel users don't have the same permissions as the whm/root user the restore process is handled differently in the case of the user but it's still doable using the functions provided.
     
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  5. Nolli

    Nolli Member

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    You still haven't got it...I was told by staff here that there was a full restore button...that's not true and I am the root user.
     
  6. cPanelLauren

    cPanelLauren Forums Analyst II Staff Member

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    If you're the root user there most definitely is a full restore option. You can go to WHM>>Backup>>restore a Full Backup/cpmove file.

    You can read the documentation on this here: Restore a Full Backup cpmove File - Version 78 Documentation - cPanel Documentation
     
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