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Restoring Problem!!

Discussion in 'General Discussion' started by persiasoft, Oct 28, 2005.

  1. persiasoft

    persiasoft Active Member

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    i have generated a full backup then restored it on new server from cPanel. nothing restored, mail , mysql ,.... etc ,

    just created a folder that every thing is under this folder

    file manager :

    .cpanel-datastore 700
    .trash 700
    backup-10.27.2005_23-05-55_ahuraweb 750
    etc 750
    mail 770
    public_ftp 750
    public_html 750
    tmp 755
    www
    ------------------

    backup-10.27.2005_23-05-55_ahuraweb 750 /


    / backup-10.27.2005_23-05-55_ahuraweb / (Current Folder)
    Create New Folder
    Upload file(s)
    Up one level
    cp 700
    cron 700
    fp 700
    homedir 700
    httpfiles 700
    interchange 700
    logs 700
    mm 700
    mma 700
    mysql 700
    psql 700
    resellerconfig 700
    sslcerts 700
    sslkeys 700
    va 700
    vad 700
    vf 700
    Create New File
    addons 0 k 0644
    mysql.sql 0 k 0644
    nobodyfiles 0 k 0644
    pds 0 k 0644
    proftpdpasswd 0 k 0600
    quota 0 k 0644
    sds 0 k 0644
    shadow 0 k 0600
    shell 0 k 0644


    how to fix this ??
     
    #1 persiasoft, Oct 28, 2005
    Last edited: Oct 28, 2005
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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  3. HH-Steven

    HH-Steven Well-Known Member

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    Thats because full backups cannot be restored via cpanel, they have to be uploaded to /home, /home2 (or whichever directory the accounts are located in)

    You would then need to use the "Restore a Full Backup/cpmove file" link found via root whm.

    If you are a shared or reseller hosting customer then you would have to upload the backup to below your public_html directory and ask your host to restore it, giving him both the filename and location of the backup.

    If you are a shared or reseller customer and wish to download / restore your own backups you would be best using the "Download a home directory Backup" link and backing up each database seperatly.

    Hope that helps.
     
  4. persiasoft

    persiasoft Active Member

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    thanks to fs-uk
    this way worked

    You would then need to use the "Restore a Full Backup/cpmove file" link found via root whm.

    regards,
     
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