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restoring&recreating multiple accounts

Discussion in 'General Discussion' started by *asterisk*, Jan 13, 2006.

  1. *asterisk*

    *asterisk* Member

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    Hello,
    I uploaded my backups to /backup/cpbackup/daily and when I try to restore that backups I get this error:

    Sorry, the copy failed. Unable to find the cpanel user file. Is the archive missing (cwd: /backup/cpbackup/daily loaded backup-1.13.2006_04-18-51_rasheed/cp/backup-1.13.2006_04-18-51_rasheed)?
    Account Restore Failed...
     
  2. AndyReed

    AndyReed Well-Known Member
    PartnerNOC

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    Did you FTP the archive or did you transfer it cross servers using scp or wget?
    If FTPing, make sure the transfer type is "Binary".
     
  3. *asterisk*

    *asterisk* Member

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    I used cPanel full backup function. backups were sent to new server using Remote FTP transfer.
     
  4. madaboutlinux

    madaboutlinux Well-Known Member

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    Do you have root access to both Old and New server ?
     
  5. *asterisk*

    *asterisk* Member

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    in the old server i have reseller perms and in new server i have root
     
  6. madaboutlinux

    madaboutlinux Well-Known Member

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    As you have a Reseller account, the best way to ask your old Host to take the backup for your account using the cpanel "pkgacct" script
    ie. /scripts/pkgacct username
    It will create a .tar.gz file, ask them to upload the file in your account. Download the file on your local machine. Upload it on the new server and move it in /home dir. Login to the new server as root and execute the command below to restore the account on the new server :-
    /scripts/restorepkg username
     
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