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Restoring reseller accounts

Discussion in 'Data Protection' started by Haym, Nov 13, 2017.

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  1. Haym

    Haym Active Member

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    Hello

    I'm just looking to understand the cPanel backup system works when restoring a reseller account.

    Let's say we have a reseller account named Reseller1 and this account has a number of cPanel accounts named Account1, Account2 and Account3.

    Now let's say a server's data is lost and we're restoring from cPanel backup archives.

    What happens if Account1 is restored before Reseller1?

    Who owns Account1 at this point? root?

    Will Reseller1 assume ownership once Reseller1 is restored, perhaps a number of hours later?

    Thanks
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    In this scenario, the ownership of the restored account retains it's previous owner (e.g. the reseller user that does not yet exist).

    Thank you.
     
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