Restoring reseller accounts

Haym

Active Member
May 12, 2017
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UK
cPanel Access Level
Root Administrator
Hello

I'm just looking to understand the cPanel backup system works when restoring a reseller account.

Let's say we have a reseller account named Reseller1 and this account has a number of cPanel accounts named Account1, Account2 and Account3.

Now let's say a server's data is lost and we're restoring from cPanel backup archives.

What happens if Account1 is restored before Reseller1?

Who owns Account1 at this point? root?

Will Reseller1 assume ownership once Reseller1 is restored, perhaps a number of hours later?

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,884
2,250
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What happens if Account1 is restored before Reseller1?

Who owns Account1 at this point? root?

Will Reseller1 assume ownership once Reseller1 is restored, perhaps a number of hours later?
Hello,

In this scenario, the ownership of the restored account retains it's previous owner (e.g. the reseller user that does not yet exist).

Thank you.
 
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