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PartnerNOC
Apr 8, 2003
1,740
300
363
Chesapeake, VA
cPanel Access Level
DataCenter Provider
People who get servers from us can change whatever they wish. We do ask to be kept apprised of hostname changes just for our record keeping.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,252
313
Houston
It seems to be standard that root level users have access to modify this, at least in my experience. I also don't see why you would disallow hostname changes if you're providing a user root access to the server.
 

sarhosting

Well-Known Member
Oct 1, 2007
171
2
68
United States
cPanel Access Level
Root Administrator
Twitter
It seems to be standard that root level users have access to modify this, at least in my experience. I also don't see why you would disallow hostname changes if you're providing a user root access to the server.
Yes! A few years ago, someone we know changed their hostname where they host and got locked out cPanel and WHM as the hostname didn't match the cPanel license. Never encountered that issue in the 10 years though.
 

cPanelLauren

Product Owner
Staff member
Nov 14, 2017
13,304
1,252
313
Houston
Yes! A few years ago, someone we know changed their hostname where they host and got locked out cPanel and WHM as the hostname didn't match the cPanel license. Never encountered that issue in the 10 years though.

We require a FQDN as the hostname but the license isn't attached to that, just the primary IP address, that is odd that occurred.