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Result = invalid address

Discussion in 'E-mail Discussions' started by Apox, Jan 19, 2012.

  1. Apox

    Apox Registered

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    I have done a fresh installation of cPanel and this time i want to make my mails NOT going into the trash at people e-mail account. I did a test on /http://www.validmail.org/ and got this result.

    1 error that i dont know how to fix.
    Anyone wanna point me in the right direction on what to do ?

    Code:
    Mailserver warning: Reverse PTR found: static.176-9-242-99.clients.your-server.de, Expected: jaktannonser.net
    Code:
    10:38:50 Email address has a valid email pattern (RFC 1035,2822)
    10:38:50 Searching for Nameservers...
    10:38:50 NS records for jaktannonser.net: jaktannonser.net	nameserver = ns2.vildsvinsjakt.netjaktannonser.net	nameserver = ns2.vildsvinsjakt.net
    
    10:38:50 Searching for SPF record...
    10:38:50 SPF record for jaktannonser.net: "v=spf1 a mx ip4:176.9.242.99 ?all"
    10:38:50 Searching for MX servers...
    10:38:50 Got the following MX records for jaktannonser.net: jaktannonser.net (0)
    10:38:50   Checking 176.9.242.99 in anti-spam database: bl.spamcop.net
    10:38:50   Checking 176.9.242.99 in anti-spam database: dnsbl.njabl.org
    10:38:50   Checking 176.9.242.99 in anti-spam database: dnsbl-1.uceprotect.net
    10:38:51   Checking 176.9.242.99 in anti-spam database: dnsbl.sorbs.net
    10:38:51   Checking 176.9.242.99 in anti-spam database: cbl.abuseat.org
    10:38:51   Checking 176.9.242.99 in anti-spam database: psbl.surriel.com
    10:38:51   Checking 176.9.242.99 in anti-spam database: zen.spamhaus.org
    10:38:51 MX-server is not listed in anti-spam databases
    10:38:51 Checking server: jaktannonser.net
    10:38:51 Searching for reverse PTR...
    10:38:51 Mailserver warning: Reverse PTR found: static.176-9-242-99.clients.your-server.de, Expected: jaktannonser.net
    10:38:51 Connected to jaktannonser.net
    10:38:51 jaktannonser.net sent SMTP connection header
    Match10:38:52 jaktannonser.net Catch-all is not activated
    10:38:52 jaktannonser.net Checking relaying...
    10:38:52 jaktannonser.net Relay response: not allowed
    10:38:52 Email address was rejected by jaktannonser.net
    
    Result = invalid address
    I did another test at MX Lookup Tool - Check your DNS MX Records online - MxToolbox
    There i got this result:

    Code:
    [GREEN]   OK - 176.9.242.99 resolves to static.176-9-242-99.clients.your-server.de
    [YELLOW] Warning - Reverse DNS does not match SMTP Banner
    [GREEN]    0 seconds - Good on Connection time
    [GREEN]    Not an open relay.
    [GREEN]    4.493 seconds - Good on Transaction time
    
    
    Session Transcript:
    HELO please-read-policy.mxtoolbox.com
    250 vps.jaktannonser.net Hello please-read-policy.mxtoolbox.com [64.20.227.133] [140 ms]
    MAIL FROM: <supertool@mxtoolbox.com>
    250 OK [125 ms]
    
    RCPT TO: <test@example.com>
    550-(please-read-policy.mxtoolbox.com) [64.20.227.133] is currently notpermitted to relay through this server. Perhaps you have not logged intothe pop/imap server in the last 30 minutes or do not have SMTPAuthentication turned on in your email client. [686 ms]
    
    QUIT
    550-(please-read-policy.mxtoolbox.com) [64.20.227.133] is currently notpermitted to relay through this server. Perhaps you have not logged intothe pop/imap server in the last 30 minutes or do not have SMTPAuthentication turned on in your email client. [140 ms]
     
    #1 Apox, Jan 19, 2012
    Last edited: Jan 19, 2012
  2. ruzbehraja

    ruzbehraja Well-Known Member

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    This is something your hosting provider needs to do, or alternatively they may need to ask the datacenter to do it.

    The server static.176-9-242-99.clients.your-server.de needs to have a reverse DNS record pointing to something.jaktannonser.net

    This means that the IP Address should point to the hostname of the server and vice-versa.
     
  3. ruzbehraja

    ruzbehraja Well-Known Member

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  4. Apox

    Apox Registered

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    Ok, well i asked my host to change it and yesterday my mail was valid but today it's not valid :eek:

    Code:
    15:10:18 Email address has a valid email pattern (RFC 1035,2822)
    15:10:18 Searching for Nameservers...
    15:10:18 NS records for jaktannonser.net: jaktannonser.net	nameserver = ns5.vildsvinsjakt.netjaktannonser.net	nameserver = ns5.vildsvinsjakt.net
    
    15:10:18 Searching for SPF record...
    15:10:18 SPF record for jaktannonser.net: "v=spf1 a mx ip4:176.9.242.99 ?all"
    15:10:18 Searching for MX servers...
    15:10:18 Got the following MX records for jaktannonser.net: jaktannonser.net (0)
    15:10:18   Checking 176.9.242.99 in anti-spam database: bl.spamcop.net
    15:10:19   Checking 176.9.242.99 in anti-spam database: dnsbl.njabl.org
    15:10:19   Checking 176.9.242.99 in anti-spam database: dnsbl-1.uceprotect.net
    15:10:19   Checking 176.9.242.99 in anti-spam database: dnsbl.sorbs.net
    15:10:19   Checking 176.9.242.99 in anti-spam database: cbl.abuseat.org
    15:10:19   Checking 176.9.242.99 in anti-spam database: psbl.surriel.com
    15:10:19   Checking 176.9.242.99 in anti-spam database: zen.spamhaus.org
    15:10:19 MX-server is not listed in anti-spam databases
    15:10:19 Checking server: jaktannonser.net
    15:10:19 Searching for reverse PTR...
    15:10:19 Reverse PTR for jaktannonser.net: 176.9.242.99
    15:10:19 Connected to jaktannonser.net
    15:10:20 jaktannonser.net sent SMTP connection header
    Match15:10:21 jaktannonser.net Catch-all is not activated
    15:10:21 jaktannonser.net Checking relaying...
    15:10:21 jaktannonser.net Relay response: not allowed
    15:10:21 Email address was rejected by jaktannonser.net
    
    Result = invalid address
    Why isnt it valid now ? No text is marked red this time :/ Dont understand anything... All i want is for my mails not to end up at the junk box at people mail accounts. Not good for the company.
     
  5. cPanelTristan

    cPanelTristan Quality Assurance Analyst
    Staff Member

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    Is your email working to send to other services? I cannot tell you why it is failing and wasn't previously, since this online test isn't ours. I would be more interested in whether emails are working now the PTR has been corrected than the results of an online email test.
     
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