retry time not reached for any host after a long failure period

GoServUK

Registered
Oct 22, 2013
1
0
1
cPanel Access Level
Root Administrator
Hi all,

I realise there are multiple posts on this, however I'm hoping I might be able to gain some more support. I've followed all the suggested fixes to this, but seem to have now made my issue worse.

All incoming mail is being received fine, however all outgoing emails are bouncing with the below error :

"retry time not reached for any host after a long failure period"

I've tried forcing exim to send the mail queue using "exim -qff" and "exim -qqff". But this didn't fix the issue. I've also read in multiple forums that the exim retry database could be corrupt so to use the below command :

cd /var/spool/exim/db
rm -f retry retry.lockfile
rm -f wait-remote_smtp wait-remote_smtp.lockfile
service exim restart
However, now I've used this the issue is worse. I've sent a few test emails and now in the mail queue the emails are recipient "unknown" and sitting "in progress".

Any advice much appreciated.

Cheers,
John

Director
GoServUK Ltd
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,913
2,201
363
Hello :)

Is this happening for outgoing email to multiple remote servers? Have you verified the remote servers are responding to connections from your server (e.g. no firewall rules blocking the connection)?

Thank you.