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retry time not reached for any host after a long failure period

Discussion in 'General Discussion' started by Zion Ahead, Sep 23, 2008.

  1. Zion Ahead

    Zion Ahead Well-Known Member

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    Getting the below error specifically to one place
    Code:
    
    This message was created automatically by mail delivery software.
    
    A message that you sent could not be delivered to one or more of its
    recipients. This is a permanent error. The following address(es) failed:
    
      domain@someplace.com
        retry time not reached for any host after a long failure period
    
    ------ This is a copy of the message, including all the headers. ------
    
    Return-path: <support@c7hosting.com>
    Received: from localhost ([127.0.0.1]:60596 helo=cpanel.c7hosting.com)
            by server5.myprivatednshost.com with esmtpa (Exim 4.69)
            (envelope-from <support@c7hosting.com>)
            id 1KiBtd-00075r-JQ
            for domain@someplace.com; Tue, 23 Sep 2008 12:41:57 -0500
    Received: from 99.255.198.227 ([99.255.198.227])
            (SquirrelMail authenticated user support@localdomain.com)
            by cpanel.c7hosting.com with HTTP;
            Tue, 23 Sep 2008 12:41:57 -0500 (CDT)
    Message-ID: <62755.99.255.198.227.1222191717.squirrel@cpanel.c7hosting.com>
    Date: Tue, 23 Sep 2008 12:41:57 -0500 (CDT)
    Subject: Test to C7
    From: support@localdomain.com
    To: domain@someplace.com
    User-Agent: SquirrelMail/1.4.13
    MIME-Version: 1.0
    Content-Type: text/plain;charset=iso-8859-1
    Content-Transfer-Encoding: 8bit
    X-Priority: 3 (Normal)
    Importance: Normal
    Logs show same error

    2008-09-23 13:59:50 [21846] 1KiD70-0005g8-3p ** domain@someplace.com F=<support@localdomain.com> P=<support@localdomain.com> R=lookuphost T=remote_smtp: retry time not reached for any host after a long failure period


    Using Cpanel box with EXIM.
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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  3. hicom

    hicom Well-Known Member

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    If the recipient is a mailserver that rejects your 1st message with error 45x, but allows subsequent messages after a period of time, then likely need to add this to the bottom of your Exim Advanced Editor config:

    \\\\\\\\\\\\ THESE ARE SOME OF THE LAST LINES IN EXIM CONFIG \\\\\\
    ######################################################################
    # RETRY CONFIGURATION #
    ######################################################################

    # This single retry rule applies to all domains and all errors. It specifies
    # retries every 15 minutes for 2 hours, then increasing retry intervals,
    # starting at 1 hour and increasing each time by a factor of 1.5, up to 16
    # hours, then retries every 8 hours until 4 days have passed since the first
    # failed delivery.

    # Domain Error Retries
    # ------ ----- -------


    begin retry
    \\\\\\\\\\\\\\\\\\ ADD AFTER THIS \\\\\\\\\\\\\\\\

    * rcpt_45x F,30m,15m; F,2h,30m


    This will force EXIM to retry the message after a 450 error.

    Otherwise, it could be DNS issue as another poster had said. You'd need to check your exim log for the error code when the original message was sent out.
     
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