Reverse DNS does not match SMTP Banner - Emails goes to spam

[Greeenone]

Hello !

One week ago I bought VPS with Cpanel and domaine name on OVH. I use shared IP, each website have his own account on WHM.

My emails goes to spam due to SMTP issue and I don't know how to fixe it (I spended already 5 days to find a solution). Email tester show me that emails are sended from vps.xxxx.net and this address not match to rDNS (My rDNS match with my VPS IP address)

I don't really have experience with VPS beceause I worked before only with simple web host & Cpanel.

I tied this solution but didn't worked for me
https://forums.cpanel.net/threads/e...ing-and-reverse-dns-for-dedicated-ips.391311/

 

[GOT]

You need to ask OVH to set your rDNS to your server hostname. You cannot do this yourself.

 

[Greeenone]

You need to ask OVH to set your rDNS to your server hostname. You cannot do this yourself.

Thanks for reply! I can change my rDNS but I can't fill it with my hostname or I'm doing something wrong

 

[GOT]

I don't use OVH, but I have seen some places that do not allow you to set an rDNS that does not resolve, does your hostname resolve? It should consist of three parts, as in something.domain.tld

 

[Greeenone]

I don't use OVH, but I have seen some places that do not allow you to set an rDNS that does not resolve, does your hostname resolve? It should consist of three parts, as in something.domain.tld

I tried to change my rDNS. Ovh don't allow to change rDNS to rDNS with ovh domain. I contacted OVH and I hope they will help me

 

[cPanelLauren]

You're receiving that error because you need to create a hostname for your server that does not contain ovh.net. Once you have a valid hostname that resolves to your server you can request that they use it for the rDNS.