Reverse DNS (PTR) DNS Errors Occurred

Labadora

Registered
Jul 1, 2017
2
0
51
Egypt
cPanel Access Level
Root Administrator
I have problem in
Email Deliverability so I can't send any mail

The system failed to complete validation of “*****”’s “PTR” because of an error: (XID 8txwcd) DNS returned “SERVFAIL” (code 2) in response to the system’s query for “*******.in-addr.arpa”’s “PTR” records.

Note : I'm the owner server ( root )
 

Attachments

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
14,260
2,220
363
cPanel Access Level
Root Administrator
Hey there! Is your server's hostname server.j****r.net? If so, I do see that there is a PTR record configured for that address.

If that is NOT your server's hostname, you'll want to contact your hosting provider or datacenter to have them adjust the PTR record to point to your machine.
 

retechpro

Well-Known Member
Dec 23, 2022
66
8
8
Pakistan
cPanel Access Level
Root Administrator
I have problem in
Email Deliverability so I can't send any mail

The system failed to complete validation of “*****”’s “PTR” because of an error: (XID 8txwcd) DNS returned “SERVFAIL” (code 2) in response to the system’s query for “*******.in-addr.arpa”’s “PTR” records.

Note : I'm the owner server ( root )
Login to whm and check there. If your hostname is not valid in ptr record you have to contact to server provider to change the ptr records.