REVERSE DNS (PTR) Problem Exist

Operating System & Version
7.8
cPanel & WHM Version
11.90.0.14

MisterMartu

Registered
Aug 2, 2020
4
0
1
Norway
cPanel Access Level
DataCenter Provider
Hello!

I have a problem with the reverse dns (ptr).

"The system uses an alternate HELO of “vps hostname” when sending mail from the “sending domain” domain. "

"There is no reverse DNS configured for the IP address (xxx.xxx.xxx.xxx) that the system uses to send this domain’s outgoing email."

How do I fix this?

(I've sensored the domains and IPs)

Thanks in advance!
 

Attachments

andrew.n

Well-Known Member
Jun 9, 2020
328
71
28
EU
cPanel Access Level
Root Administrator
rDNS (PTR) record can be set by your hosting provider. You should open a ticket with them about this.