Reverse PTR for an Exchange Server?

Networkologist

Well-Known Member
Feb 5, 2003
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2
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I'm on the brink of losing my biggest client over sporadic email issues. They have an exchange server and I have setup the dns in WHM to point to that IP address. I have to continually stay on top of any exim upgrades because the localdomains file gets rewritten and when it does they can't send or receive mail to any other clients hosted on my server. Generally mail works fine for them but when it doesn't, biff, bamm, boom.

But my question is, RS has set up a reverse ptr record for their IP and I was wondering if it would do any good to have their dsl provider andd a reverse ptr record for the mail IP?


TIA

//edit

their dns record ooks like:

domain.com in mx mail.domain.com.

mail in A XXX.XX.XXX.XX
cPanel.net Support Ticket Number:
 
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