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rhlupdate from email link whites out

Discussion in 'General Discussion' started by bloatedstoat, May 13, 2016.

  1. bloatedstoat

    bloatedstoat Well-Known Member

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    Received a "New Security Advisor notifications with High importance email".

    Current SSH version is out of date. Update current system software in the “Update System Software” area

    Clicked the link https://our_server.tld:2087/scripts/dialog?dialog=updatesyssoftware

    Logged in and followed the "Proceed" link under "This function will update system related packages and Perl modules required by cPanel." text: the url changes to:

    https://our_server.tld:2087/cpsess24058266456/scripts/rhlupdate and croaks, I get a white screen bug out.

    The email also states "Update System Software" - I suspect this is just a typo and actually means "Update Server Software"?

    Presumably I run "Update Server Software" to complete the update of SSH?

    Thanks.
     
  2. Ameya Barwe

    Ameya Barwe Well-Known Member

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    You will need to run WHM > Software > System Update to complete the update of SSH.

    But I think, cPanel automatic updates may be disabled, which you can verify through the WHM > Server Configuration > Update Preferences > Make sure to select RELEASE tier to automatically update all packages and cPanel version . :)
     
  3. bloatedstoat

    bloatedstoat Well-Known Member

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    @Ameya Barwe , thanks for this. The upcp process took care of it later that day. :)
     
  4. Ameya Barwe

    Ameya Barwe Well-Known Member

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    Awesome, glad to hear that your issue has been resolved. :)
     
  5. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello,

    You can also review /usr/local/cpanel/logs/error_log and let us know the output if the issue with the blank page appearing when attempting to update packages via Web Host Manager reoccurs. That's sometimes an indication the system ran out of memory.

    Thank you.
     
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