Root cannot accept local mail deliveries- Not getting email notifications

Bloke2

Well-Known Member
Feb 4, 2015
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Root Administrator
I am not getting email notifications on my new server. I checked the mail queue and there is a message that says
"root cannot accept local mail deliveries". I tried unfreezing it and sending but it remains. I have verified my email address is set up in the contact manager. Originally Forward mail for “root” was blank and have changed it. I also checked /etc/localdomains

What else can I check to get emails and notifications for backups?

When i force deliver it, part of the message says this:
SMTP>> writing message and terminating "."
SMTP<< 552 5.2.0 G51akYnostNEy :DED: Access to this mail system has been blocked for xxx.xx.xxx.xxx due to spam activity. Spam was seen coming from this IP, and possibly other scripts running on it. For help resolving the issue, see Gen 3 VPS & Dedicated Servers | Help Center. Once the compromise has been cleaned, please contact customer support to remove the block.
 
Last edited:

keat63

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Nov 20, 2014
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Root Administrator
Access to this mail system has been blocked for xxx.xx.xxx.xxx due to spam activity

is this your server I.P

Are you hosted with GoDaddy by any chance ?
 
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keat63

Well-Known Member
Nov 20, 2014
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I'd have to suggest that your server has been sending spam either knowingly, or unkowingly maybe via hacked account.
GoDaddy have some rather strict rules and they will be limiting your ability to send.

GoDaddy may be able to assist and give you some pointers as to what's triggerd this.
I'd reach out to them in the first instance, or maybe start scanning your mail logs to see if anything jumps out as being odd.
 
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cPanelLauren

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Nov 14, 2017
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Bloke2

Well-Known Member
Feb 4, 2015
81
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58
cPanel Access Level
Root Administrator
I was able to get it solved. Everytime I tried to unfreeze and deliver the message it stayed in the queue. I conacted GoDaddy and my IP was on the block list. This was a new server and don't use thier mail server. They said the IP addresses get reused.
 
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