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root emails about new accounts

Discussion in 'General Discussion' started by crshep, Jul 21, 2015.

  1. crshep

    crshep Well-Known Member

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    I just noticed since the new update that the emails I get for new accounts suspended and terminated accounts has wired characters in them. is it just me or ???? Example

    The big X is to hide personal info and not the characters I'm talking about

    ======================================

    The account was set up by the reseller “XXXXXXXX” with the effective user ID of “root”.

    This notice is the result of a request made by a computer with the IP address of “XXX.XXX.XXX.XX” through the “WHM” service on the server while logged in as “XXXXXXXX”.

    A reverse DNS lookup on the remote IP address returned the host name “104-137-138-52.biz.bhn.net”.

    The remote computer’s location appears to be: United States (US).

    The remote computer’s IP address is assigned to the provider: “BrightHouse Networks Bakersfield”

    This notice was generated on “Tuesday, July 21, 2015” at “10:24:45 PM UTC”.
    ========================================

    or better yet how do I get it fixed? me or cpanel?

    Thanks
     
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  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Are you able to reproduce this issue in multiple email clients or webmail applications? Also, please post the output from:

    Code:
    cat /usr/local/cpanel/version
    Thank you.
     
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