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root emails not forwarded

Discussion in 'E-mail Discussion' started by postcd, Apr 24, 2014.

  1. postcd

    postcd Well-Known Member

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    Hello,

    after WHM install i started receiving mails "Mail delivery failed: returning message to sender"

    i want to ask where in WHM i need to change non existing root@host1.myhostdomainhere.com address because i assume its the issue of the error?
     
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  2. Infopro

    Infopro cPanel Sr. Product Evangelist
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    WHM » Server Contacts » Edit System Mail Preferences
     
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  3. postcd

    postcd Well-Known Member

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    I already had on yours mentioned page set to forward all "root" emails to my private email address.
    So i filled there all 3 fields my workign email, but still i received now next email:

    So where to edit this "root" address to my existing one?!
     
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  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Did you check to ensure the message originated after you made those changes, and it was not a message that was in the queue?

    Thank you.
     
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  5. postcd

    postcd Well-Known Member

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    No, im still receiving these emails and date in them is todays, i have default young server, no queue issues.
     
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  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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