The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

root emails not forwarded

Discussion in 'E-mail Discussions' started by postcd, Apr 24, 2014.

  1. postcd

    postcd Well-Known Member

    Joined:
    Oct 22, 2010
    Messages:
    621
    Likes Received:
    6
    Trophy Points:
    18
    Hello,

    after WHM install i started receiving mails "Mail delivery failed: returning message to sender"

    i want to ask where in WHM i need to change non existing root@host1.myhostdomainhere.com address because i assume its the issue of the error?
     
  2. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,448
    Likes Received:
    194
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    WHM » Server Contacts » Edit System Mail Preferences
     
  3. postcd

    postcd Well-Known Member

    Joined:
    Oct 22, 2010
    Messages:
    621
    Likes Received:
    6
    Trophy Points:
    18
    I already had on yours mentioned page set to forward all "root" emails to my private email address.
    So i filled there all 3 fields my workign email, but still i received now next email:

    So where to edit this "root" address to my existing one?!
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,698
    Likes Received:
    657
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
  5. postcd

    postcd Well-Known Member

    Joined:
    Oct 22, 2010
    Messages:
    621
    Likes Received:
    6
    Trophy Points:
    18
    No, im still receiving these emails and date in them is todays, i have default young server, no queue issues.
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,698
    Likes Received:
    657
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Feel free to open a support ticket so we can take a closer look. You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
Loading...

Share This Page