root login problems

[srkn61]

hello,

I am logging into my whm via root acces, after a few minutes my root login doesnt work, I am not able to login. Changing IP or trying from an other ip/pc doesnt work.. after few hours it works suddenly, whats going on in here?

please help

 

[mwaraitch]

Seems something to do with server network access issue from your location / networks in your area rather than a Cpanel / WHM issue

 

[cPanelPeter]

Hello,

Do you have your IP address whitelisted in cPHulkd ?

 

[24x7server]

Yes Right, You are getting this issues due to cPHulkd protraction, You need to add your IP in white list. You can add it through command line OR WHM,

/scripts/cphulkdwhitelist 192.168.0.20

 

[srkn61]

thank you it works...

 

[cPanelMichael]

Hello,

I am happy to see the issue is now resolved. Thank you for updating us with the outcome.