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root login problems

Discussion in 'Security' started by srkn61, May 8, 2015.

  1. srkn61

    srkn61 Active Member

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    hello,

    I am logging into my whm via root acces, after a few minutes my root login doesnt work, I am not able to login. Changing IP or trying from an other ip/pc doesnt work.. after few hours it works suddenly, whats going on in here?

    please help
     
  2. mwaraitch

    mwaraitch Active Member

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    Seems something to do with server network access issue from your location / networks in your area rather than a Cpanel / WHM issue
     
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  3. cPanelPeter

    cPanelPeter Technical Analyst III
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    Hello,

    Do you have your IP address whitelisted in cPHulkd ?
     
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  4. 24x7server

    24x7server Well-Known Member

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    Yes Right, You are getting this issues due to cPHulkd protraction, You need to add your IP in white list. You can add it through command line OR WHM,

    Code:
    /scripts/cphulkdwhitelist 192.168.0.20
     
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  5. srkn61

    srkn61 Active Member

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    thank you it works... :)
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    I am happy to see the issue is now resolved. Thank you for updating us with the outcome.
     
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