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Root Password Changed (need help)

Discussion in 'General Discussion' started by TheBoss83, Jul 24, 2013.

  1. TheBoss83

    TheBoss83 Member

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    My root whm Password got changed and I need help. Please does someone know how I can change it back?
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
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    Hello :)

    You will need to consult with your data center or hosting provider to see if they can reset the root password for you. Are you sure it was changed, or do you simply notice that "root" access is no longer working? Is it possible you have been locked out by cPhulk brute force protection?

    Thank you.
     
  3. TheBoss83

    TheBoss83 Member

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    My server provider wont help me because it is unmanaged. I am sure it was changed, but i might be locked out not sure. I shut the vps down though the vps control panel just incase it was a hacker.
     
  4. cPanelMichael

    cPanelMichael Forums Analyst
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    You should have access to a VPS administrative panel if this is a virtual server. There is typically an option to change the root password in this panel. Check with your provider to see which method they recommend for resetting a root password.

    Thank you.
     
  5. TheBoss83

    TheBoss83 Member

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    It worked, ty so very much
     
  6. cPanelMichael

    cPanelMichael Forums Analyst
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    Yes, the root password that is used for SSH is also the same password for the "root" user that you access Web Host Manager with.

    Thank you.
     
  7. TheBoss83

    TheBoss83 Member

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    thanks alot.
     
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