Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

SOLVED Root password reverts back after server reboot

Discussion in 'Security' started by rappie, Jan 8, 2018.

  1. rappie

    rappie Active Member

    Joined:
    Oct 4, 2008
    Messages:
    27
    Likes Received:
    4
    Trophy Points:
    53
    Location:
    Amsterdam
    I've just setup a new VPS with WHM/cPanel and changed the initial Root password trough WHM (Server Configuration > Change Root Password). I noticed that when ever I reboot the VPS trough WHM (System Reboot > Graceful Server Reboot) the new Root password is reverted back to the initial password.

    Is this suppose to happen?

    I am running version 68.0.23.
     
    #1 rappie, Jan 8, 2018
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,529
    Likes Received:
    2,181
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Is this a VPS? If so, it's likely related to the virtualization software your VPS provider is using. It may require you to update the root password in your VPS management interface like what's referenced on this thread:

    Root password change in WHM has no effect in cmd-line login

    I encourage you to contact your provider to determine if any special steps are required to change the root password.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Jan 8, 2018
  3. rappie

    rappie Active Member

    Joined:
    Oct 4, 2008
    Messages:
    27
    Likes Received:
    4
    Trophy Points:
    53
    Location:
    Amsterdam
    Turns out my provider added a boot script to their VPS image that contained an error. Which caused the root password to
    revert back after a server reboot.

    Thank you for your help Micheal.
     
    #3 rappie, Jan 9, 2018
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    47,529
    Likes Received:
    2,181
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    I'm glad to see the issue is now solved. Thank you for sharing the outcome.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Jan 9, 2018
(You must log in or sign up to post here.)
Loading...
Similar Threads - Root password reverts
  1. zalocus

    Disable root Password?

    zalocus, May 5, 2019, in forum: Security
    Replies:
    2
    Views:
    300
    cPanelMichael
    May 7, 2019
  2. MajorLancelot

    MySQL root password special characters

    MajorLancelot, Jan 21, 2019, in forum: Database Discussion
    Replies:
    3
    Views:
    407
    cPanelLauren
    Jan 24, 2019
  3. Direct Web Solutions

    Child account with same password as root has root access

    Direct Web Solutions, Dec 3, 2018, in forum: Security
    Replies:
    6
    Views:
    410
    cPanelLauren
    Dec 5, 2018
  4. geokat

    Problem after mysql root password change

    geokat, May 17, 2018, in forum: Database Discussion
    Replies:
    11
    Views:
    1,611
    cPanelLauren
    Aug 24, 2018
  5. thinkdolphin

    Change Root Password

    thinkdolphin, Mar 16, 2018, in forum: General Discussion
    Replies:
    6
    Views:
    461
    cPanelMichael
    Mar 16, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice