Root Shell Access (WHM 11.46) - Package Disabled

CCSupport

Member
Dec 14, 2014
17
0
1
cPanel Access Level
Root Administrator
Hello all,

I have just inherited a web client. They have a VPS just for one website...the VPS is running Centos 5.11 WHM 11.46.

I cannot gain SSH access using root to run a yum update. In fact, no SSH access at all. The OS and cPanel are out of date so really need to be updated.

I do have web root access to WHM.

Can anyone steer me in the right direction so I can enable root SSH?

Thanks
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,880
2,258
463
Hello :)

I am happy to see you were able to resolve the issue. Thank you for updating us with the outcome.