Roundcube addresses missing after primary Domain name change.

Operating System & Version
CentOS 7
cPanel & WHM Version
11.94.0.4

jasgot

Well-Known Member
Mar 2, 2004
73
4
158
After a [mostly] successful primary domain name change of an account in cPanel, I have a couple of Roundcube user who indicate their address books are missing.

Is there atsk that must be performed to get these back? I have looked at /var/cpanel/roundcube and I do see previous versions of a roundcube.sql file.

Is there a simple way to use this backup to recover lost addresses for individual users?

Thanks,
Jason
 

cPRex

Jurassic Moderator
Staff member
Oct 19, 2014
6,810
895
313
cPanel Access Level
Root Administrator
It might be best if we did some more investigation into this as there could be other issues we aren't yet aware of. If you can get a ticket submitted to our team we can check this directly on the server, but please post the number here so I can follow along.