Roundcube: "check calendar" on meeting request opens window with 500 error

LoadFactor

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Jul 12, 2013
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If the user presses the check calendar button, the error message is "SERVICE CURRENTLY NOT AVAILABLE!" but the calendar is working, and something is successfully accessing the calendar (see agenda section of screenshot).

We're running CloudLinux, so is this something that's been jailed, perhaps? Stumped.
 

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cPRex

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Oct 19, 2014
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Hey there! This might be a good issue for a ticket because it's going to be tricky to set up a server with the exact same configuration to troubleshoot this as there are a lot of variables with the contacts and calendar configuration. Can you make a ticket with our team so we can take a look?
 

LoadFactor

Well-Known Member
Jul 12, 2013
82
16
133
cPanel Access Level
Root Administrator
Hey there! This might be a good issue for a ticket because it's going to be tricky to set up a server with the exact same configuration to troubleshoot this as there are a lot of variables with the contacts and calendar configuration. Can you make a ticket with our team so we can take a look?
Done. Ticket is #94454921
 

LoadFactor

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Jul 12, 2013
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Updating this in case someone else runs into it. It's internal case CPANEL-36667, which is a year old. Basically, known problem, not fixed, no workaround.

Joy oh joy.