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Roundcube do not work, Horde work very good

Discussion in 'E-mail Discussions' started by Nikolin, Nov 3, 2014.

  1. Nikolin

    Nikolin Member

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    Hello,

    when i log to webmail and choose roundcube do not load the page and receive this error from this path:/var/cpanel/roundcube/log
    file : errors

    ERROR:
    Code:
    [03-Nov-2014 14:57:01 +0100]: DB Error: [1030] Got error -1 from storage engine (SQL Query: UPDATE users SET last_login = now() WHERE user_id = '23') in /usr/local/cpanel/base/3rdparty/roundcube/program/lib/Roundcube/rcube_db.php on line 467 (GET /cpsess5284845922/3rdparty/roundcube/index.php?_task=mail)
    [03-Nov-2014 14:57:01 +0100]: DB Error: [1030] Got error -1 from storage engine (SQL Query: INSERT INTO session (sess_id, vars, ip, created, changed) VALUES ('l1pakr1727ra0452giq5ii2bn3', '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', '91.210.138.81', now(), now())) in /usr/local/cpanel/base/3rdparty/roundcube/program/lib/Roundcube/rcube_db.php on line 467 (GET /cpsess5284845922/3rdparty/roundcube/index.php?_task=mail)
    [03-Nov-2014 14:57:02 +0100]: DB Error: [1030] Got error -1 from storage engine (SQL Query: UPDATE users SET last_login = now() WHERE user_id = '23') in /usr/local/cpanel/base/3rdparty/roundcube/program/lib/Roundcube/rcube_db.php on line 467 (GET /cpsess5284845922/3rdparty/roundcube/index.php?_task=mail)
    [03-Nov-2014 14:57:02 +0100]: DB Error: [1030] Got error -1 from storage engine (SQL Query: INSERT INTO session (sess_id, vars, ip, created, changed) VALUES ('6o34bf82pvv35t7vog4spp11q2', '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', '91.210.138.81', now(), now())) in /usr/local/cpanel/base/3rdparty/roundcube/program/lib/Roundcube/rcube_db.php on line 467 (GET /cpsess5284845922/3rdparty/roundcube/index.php?_task=mail)
    also a have another question or problem:
    [12-Jul-2013 11:32:26 +0200]: likely CPU problem averted for info@domain.com, INBOX, 5471, 8

    in cpdev file in the same path.

    B. R.
    N.
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Check to see if any of your partitions are full or if you have innodb_force_recovery configured in your /etc/my.cnf file.

    Thank you.
     
    Nikolin likes this.
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