Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Roundcube do not work, Horde work very good

Discussion in 'E-mail Discussion' started by Nikolin, Nov 3, 2014.

  1. Nikolin

    Nikolin Active Member

    Joined:
    May 16, 2013
    Messages:
    25
    Likes Received:
    0
    Trophy Points:
    1
    cPanel Access Level:
    Root Administrator
    Hello,

    when i log to webmail and choose roundcube do not load the page and receive this error from this path:/var/cpanel/roundcube/log
    file : errors

    ERROR:
    Code:
    [03-Nov-2014 14:57:01 +0100]: DB Error: [1030] Got error -1 from storage engine (SQL Query: UPDATE users SET last_login = now() WHERE user_id = '23') in /usr/local/cpanel/base/3rdparty/roundcube/program/lib/Roundcube/rcube_db.php on line 467 (GET /cpsess5284845922/3rdparty/roundcube/index.php?_task=mail)
    [03-Nov-2014 14:57:01 +0100]: DB Error: [1030] Got error -1 from storage engine (SQL Query: INSERT INTO session (sess_id, vars, ip, created, changed) VALUES ('l1pakr1727ra0452giq5ii2bn3', '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', '91.210.138.81', now(), now())) in /usr/local/cpanel/base/3rdparty/roundcube/program/lib/Roundcube/rcube_db.php on line 467 (GET /cpsess5284845922/3rdparty/roundcube/index.php?_task=mail)
    [03-Nov-2014 14:57:02 +0100]: DB Error: [1030] Got error -1 from storage engine (SQL Query: UPDATE users SET last_login = now() WHERE user_id = '23') in /usr/local/cpanel/base/3rdparty/roundcube/program/lib/Roundcube/rcube_db.php on line 467 (GET /cpsess5284845922/3rdparty/roundcube/index.php?_task=mail)
    [03-Nov-2014 14:57:02 +0100]: DB Error: [1030] Got error -1 from storage engine (SQL Query: INSERT INTO session (sess_id, vars, ip, created, changed) VALUES ('6o34bf82pvv35t7vog4spp11q2', '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', '91.210.138.81', now(), now())) in /usr/local/cpanel/base/3rdparty/roundcube/program/lib/Roundcube/rcube_db.php on line 467 (GET /cpsess5284845922/3rdparty/roundcube/index.php?_task=mail)
    also a have another question or problem:
    [12-Jul-2013 11:32:26 +0200]: likely CPU problem averted for info@domain.com, INBOX, 5471, 8

    in cpdev file in the same path.

    B. R.
    N.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,442
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello :)

    Check to see if any of your partitions are full or if you have innodb_force_recovery configured in your /etc/my.cnf file.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    Nikolin likes this.
Loading...

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice