Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

Roundcube Error Message size exceeds server limit

Discussion in 'E-mail Discussion' started by newbieiguess, Nov 8, 2016.

Tags:
  1. newbieiguess

    newbieiguess Member

    Joined:
    Jun 21, 2005
    Messages:
    12
    Likes Received:
    1
    Trophy Points:
    153
    We were able to send internally between our domains and accounts on our dedicated server files up to 80 megabytes which is very important to our work but now we can't using roundcube and an error message appears (error message uploaded).

    This is a roundcube thing since using desktop based programs we can do it without problem.

    Roundcube 1.1.4-8.cp1158
    CentOS release 6.8 (Final)

    PHP Settings:
    upload_max_filesize = 128M
    post_max_size = 128M

    Disable to test:
    ModSecurity Control
    ClamAV Scanner
    Firewall
     

    Attached Files:

    #1 newbieiguess, Nov 8, 2016
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,442
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Hello,

    Could you verify which php.ini file you are obtaining those values from? Roundcube has it's own php.ini file located at:

    Code:
    /usr/local/cpanel/3rdparty/etc/roundcube/php.ini
    You can modify the "upload_max_filesize" value for this php.ini, and all other internal cPanel applications via the "PHP" tab in "WHM >> Tweak Settings".

    Could you let us know if increasing this value helps?

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 cPanelMichael, Nov 8, 2016
  3. newbieiguess

    newbieiguess Member

    Joined:
    Jun 21, 2005
    Messages:
    12
    Likes Received:
    1
    Trophy Points:
    153
    In WHM - tweak settings - PHP
    I have the values shown in the attached file.

    The file i modified is:
    /usr/local/lib/php.ini

    I can upload the big files to roundcube only when sending the error appears.
     

    Attached Files:

    #3 newbieiguess, Nov 8, 2016
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    45,442
    Likes Received:
    1,961
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Twitter:
    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here and we can update this thread with the outcome.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #4 cPanelMichael, Nov 9, 2016
  5. newbieiguess

    newbieiguess Member

    Joined:
    Jun 21, 2005
    Messages:
    12
    Likes Received:
    1
    Trophy Points:
    153
    Thanks.

    Support Request ID is: 7943835
     
    #5 newbieiguess, Nov 9, 2016
(You must log in or sign up to post here.)
Loading...
Similar Threads - Roundcube Error Message
  1. Wabun

    Pending Publication [CPANEL-23516] Use of undefined constant roundcube errors

    Wabun, Dec 9, 2018, in forum: E-mail Discussion
    Replies:
    2
    Views:
    491
    cPanelMichael
    Dec 13, 2018 at 12:27 PM
  2. Netcrusher

    Backup with errors - roundcube mysqldump failed

    Netcrusher, Nov 19, 2018, in forum: Data Protection
    Replies:
    2
    Views:
    206
    Netcrusher
    Nov 26, 2018
  3. m0rpheu5

    SOLVED [CPANEL-23532] Roundcube Timezone error after upgrde to 76.0.0

    m0rpheu5, Oct 18, 2018, in forum: E-mail Discussion
    Replies:
    2
    Views:
    205
    cPanelMichael
    Nov 1, 2018
  4. Remitur

    Roundcube "database error: connection failed!"

    Remitur, Oct 1, 2018, in forum: E-mail Discussion
    Replies:
    2
    Views:
    451
    Scott Andrews
    Oct 5, 2018
  5. Luana Premoli

    Roundcube Error - Unknown storage engine InnoDB

    Luana Premoli, Aug 23, 2018, in forum: Database Discussion
    Replies:
    3
    Views:
    354
    cPanelMichael
    Aug 27, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice