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Roundcube High CPU Load

Discussion in 'E-mail Discussion' started by pauloray, Apr 12, 2014.

  1. pauloray

    pauloray Well-Known Member

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    LFD keeps on sending notifications saying:

    Excessive resource usage: cpanelroundcube

    Time: Sat Apr 12 10:01:05 2014 -0700
    Account: cpanelroundcube
    Resource: Process Time
    Exceeded: 107174 > 3600 (seconds)
    Executable: /usr/local/cpanel/3rdparty/php/54/bin/php-cgi
    Command Line: /usr/local/cpanel/3rdparty/php/54/bin/php-cgi -c /usr/local/cpanel/3rdparty/php/54/etc/roundcube /usr/local/cpanel/base/3rdparty/roundcube/index.php
    PID: 23584 (Parent PID:23584)
    Killed: No

    And when using "top c" in SSH, I see cpanelro always having 99+ %CPU.

    This has been going for days already.

    Anybody experiencing the same issue?

    I am trying to lower the load of my VPS.
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
    Staff Member

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    Twitter:
    Hello :)

    Could you provide some more details on how high the load average is reaching, and include information such as disk I/O usage? The following thread provides some information on how to gather statistics that might help to troubleshoot this issue:

    Troubleshooting High Loads On Linux Systems

    Thank you.
     
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