Roundcube High CPU Load

pauloray

Well-Known Member
Jan 16, 2012
76
0
56
Philippines
cPanel Access Level
Root Administrator
LFD keeps on sending notifications saying:

Excessive resource usage: cpanelroundcube

Time: Sat Apr 12 10:01:05 2014 -0700
Account: cpanelroundcube
Resource: Process Time
Exceeded: 107174 > 3600 (seconds)
Executable: /usr/local/cpanel/3rdparty/php/54/bin/php-cgi
Command Line: /usr/local/cpanel/3rdparty/php/54/bin/php-cgi -c /usr/local/cpanel/3rdparty/php/54/etc/roundcube /usr/local/cpanel/base/3rdparty/roundcube/index.php
PID: 23584 (Parent PID:23584)
Killed: No

And when using "top c" in SSH, I see cpanelro always having 99+ %CPU.

This has been going for days already.

Anybody experiencing the same issue?

I am trying to lower the load of my VPS.
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

Could you provide some more details on how high the load average is reaching, and include information such as disk I/O usage? The following thread provides some information on how to gather statistics that might help to troubleshoot this issue:

Troubleshooting High Loads On Linux Systems

Thank you.