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RoundCube Not send email in Over SSL connection webmail

Discussion in 'E-mail Discussion' started by renatoandrade, Mar 19, 2015.

  1. renatoandrade

    renatoandrade Member

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    My Roundcube is giving timeout when not connected on a secure connection by webmail, if I connect through SSL secure connection to the server it sends normally but when we put webmail.domain.com and sign in Roudcube he is giving timeout time sent, you can solve this? Has anyone experienced this?
     
  2. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Hello,

    To clarify, is the issue only when sending email from Roundcube, or are you experiencing an issue accessing Roundcube in general?

    Thank you.
     
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  3. renatoandrade

    renatoandrade Member

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    Only for sending
     
  4. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    Could you open a support ticket using the link in my signature so we can take a closer look? You can post the ticket number here so we can update this thread with the outcome.

    Thank you.
     
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  5. renatoandrade

    renatoandrade Member

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    ID is 6271825
     
  6. cPanelMichael

    cPanelMichael Technical Support Community Manager
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    To update, the roundcube database was corrupted and needed to be dropped and reinstalled. It now functions as expected upon completing this action.

    Thank you.
     
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