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Roundcube problem

Discussion in 'General Discussion' started by AdamiPL, Jan 13, 2018.

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  1. AdamiPL

    AdamiPL Registered

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    Hi,
    I have a problem with round cube, error log shows:
    Code:
    warn [webmaild] The subprocess (php) exited with an error: The subprocess reported error number 1 when it ended. at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 251.
    
        Cpanel::Server::Handlers::SubProcess::_report_subprocess_errors(Cpanel::Server::Handlers::SubProcess=HASH(0x1ba0718)) called at /usr/local/cpanel/Cpanel/Server/Handlers/SubProcess.pm line 109
    
        Cpanel::Server::Handlers::SubProcess::handler(Cpanel::Server::Handlers::SubProcess=HASH(0x1ba0718), "subprocess_name", "php", "subprocess_pid_to_reap", 8094, "subprocess_read_handle", IO::Handle=GLOB(0x1ba0820), "subprocess_write_handle", ...) called at cpsrvd.pl line 6515
    
        cpanel::cpsrvd::cgiHandler("app", "php", "document", "./3rdparty/roundcube/index.php") called at cpsrvd.pl line 6326
    
        cpanel::cpsrvd::phpHandler("document", "./3rdparty/roundcube/index.php") called at cpsrvd.pl line 5481
    
        cpanel::cpsrvd::dodoc_webmaild() called at cpsrvd.pl line 1650
    
        cpanel::cpsrvd::dodoc(HASH(0x14da5a8)) called at cpsrvd.pl line 1376
    
        cpanel::cpsrvd::handle_one_connection(5) called at cpsrvd.pl line 877
    
        cpanel::cpsrvd::script() called at cpsrvd.pl line 324
    
    warn [webmaild] The subprocess (php) exited with an error: The subprocess reported error number 1 when it ended.
    Cpanel version:11.68.0.26, PHP7.2 fpm (disabled for cpanel deamons).. tried to reinstall but still same error and round cube not appear..
     
  2. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello,

    Could you open a support ticket using the link in my signature so we can take a closer look?

    Thank you.
     
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