The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

roundcube webmail error , squirrelmail webmail error, hordde webmail error

Discussion in 'E-mail Discussions' started by crazyaboutlinux, Sep 29, 2011.

  1. crazyaboutlinux

    crazyaboutlinux Well-Known Member

    Joined:
    Nov 3, 2007
    Messages:
    938
    Likes Received:
    0
    Trophy Points:
    16
    many webmail users are getting following error message when they login into webmail.

    Squirrelmail webmail Error
    Left Panel Bar
    ERROR:
    ERROR: Could not complete request.
    Query: CREATE "INBOX.Sent"
    Reason Given: Access denied for CREATE on INBOX (ACL "c" required)


    Right Panel Bar :
    ERROR:
    ERROR: Could not complete request.
    Query: SELECT "INBOX"
    Reason Given: Access denied for SELECT/EXAMINE on INBOX (ACL "r" required)



    Roundcube Webmail Error
    Server Error: STATUS: Access denied for STATUS on INBOX (ACL "r" required)
    Folders

    Horde webmail error :

    No other boxes are showing

    click on the below link to view screenshot of the error message
     

    Attached Files:

  2. crazyaboutlinux

    crazyaboutlinux Well-Known Member

    Joined:
    Nov 3, 2007
    Messages:
    938
    Likes Received:
    0
    Trophy Points:
    16
    Re: roundcube webmail error , squirrelmail webmail error, hordde webmail er

    please update me guys if the picasaweb link is not working

    Sorry to say, cpanel forum provides only 1 MB attachment limit which is not enough. so i upload my screen shot at picasweb
     
    #2 crazyaboutlinux, Sep 29, 2011
    Last edited: Sep 29, 2011
  3. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,449
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Re: roundcube webmail error , squirrelmail webmail error, hordde webmail er

    The file was only 12kb I've added it to your post. Resizing the image is always a good thing to do before attaching it.


    If you suspect a defect with your cPanel installation, please put in a ticket to Support http://go.cpanel.net/bugs or contact cPanel Support from within your WHM.
     
  4. crazyaboutlinux

    crazyaboutlinux Well-Known Member

    Joined:
    Nov 3, 2007
    Messages:
    938
    Likes Received:
    0
    Trophy Points:
    16
    Re: roundcube webmail error , squirrelmail webmail error, hordde webmail er

    i don't think its installation issue, only some ids are having this issue, but some ids are working fine.
     
    #4 crazyaboutlinux, Sep 29, 2011
    Last edited: Sep 29, 2011
  5. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,449
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Re: roundcube webmail error , squirrelmail webmail error, hordde webmail er

    If you suspect a defect with your cPanel server, please put in a ticket to Support http://go.cpanel.net/bugs or contact cPanel Support from within your WHM.
     
  6. crazyaboutlinux

    crazyaboutlinux Well-Known Member

    Joined:
    Nov 3, 2007
    Messages:
    938
    Likes Received:
    0
    Trophy Points:
    16
    Re: roundcube webmail error , squirrelmail webmail error, hordde webmail er

    i am not sure why picasaweb link is disappearing ??
     
  7. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,449
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Re: roundcube webmail error , squirrelmail webmail error, hordde webmail er

    As I posted above, I removed the link and added your image to your original post. You do not see that attachment in your 1st post above?
     
  8. crazyaboutlinux

    crazyaboutlinux Well-Known Member

    Joined:
    Nov 3, 2007
    Messages:
    938
    Likes Received:
    0
    Trophy Points:
    16
    Re: roundcube webmail error , squirrelmail webmail error, hordde webmail er

    yes, but there was three different attachments 1st for : Squirrelmail webmail error 2nd for Roundcube webmail error & 3rd for Horde webmail error, where is other 2 images ???
     
  9. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

    Joined:
    May 20, 2003
    Messages:
    14,449
    Likes Received:
    195
    Trophy Points:
    63
    Location:
    Pennsylvania
    cPanel Access Level:
    Root Administrator
    Twitter:
    Re: roundcube webmail error , squirrelmail webmail error, hordde webmail er

    Removed. We do not need to be linked to your personal picasa album. We do not need 3 images to see the error, you need to open a ticket to cPanel Support, as I've mentioned several times now in this thread.

    This sort of issue cannot be solved on these forums, you'll need to get with cPanel Support if you suspect a defect.


    Thanks.
     
  10. crazyaboutlinux

    crazyaboutlinux Well-Known Member

    Joined:
    Nov 3, 2007
    Messages:
    938
    Likes Received:
    0
    Trophy Points:
    16
    Re: roundcube webmail error , squirrelmail webmail error, hordde webmail er

    then you should increase attachment storing limit to at least 20 MB OR + 1 MB is not enough

    remove horde webmail image & share either Squirrel webmail error OR roundcube
     
    #10 crazyaboutlinux, Oct 1, 2011
    Last edited: Oct 1, 2011
  11. crazyaboutlinux

    crazyaboutlinux Well-Known Member

    Joined:
    Nov 3, 2007
    Messages:
    938
    Likes Received:
    0
    Trophy Points:
    16
    Re: roundcube webmail error , squirrelmail webmail error, hordde webmail er

    I have got a fix
    courierimapacl was corrupted. To fix the issue, move all files that started with the word "courier" , under the account to a directory called "test" in that same location. This forced courier to regenerate its files fresh with defaults upon next email access. Eg:-

    Code:
    cd ~examp/mail/example.com/
    cd exp/
    mkdir test
    mv courier* test/
    
    & it works well for me
     
Loading...

Share This Page