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RoundCube Webmail problem

Discussion in 'E-mail Discussion' started by surachat, Aug 1, 2009.

  1. surachat

    surachat Member

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    I selected "RoundCube Webmail" in WHM. I want to try to use it but it couldn't use. It show

    SERVICE CURRENTLY NOT AVAILABLE!
    Error No. [0x01F4]

    May anyone advise or suggest me that how could I solve this problem?
     
  2. logicsupport

    logicsupport Well-Known Member

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    Running the below command from the shell should fix the issue .

    /usr/local/cpanel/bin/update-roundcube --force


    If that doesn't work modify the below file :-

    /usr/local/cpanel/base/3rdparty/roundcube/program/include/rcube_mdb2.inc

    change
    return “FROM_UNIXTIME($timestamp)”;
    to
    return sprintf(”FROM_UNIXTIME(%d)”, $timestamp);
     
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  3. surachat

    surachat Member

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    I try to run "/usr/local/cpanel/bin/update-roundcube --force " but I couldn't work. It show

    Updating RoundCube (using cPanel version)
    tar -x -p -z --no-same-owner -f /usr/local/cpanel/src/3rdparty/gpl/roundcube-0.2b.cpanel.tar.gz -C /usr/local/cpanel/base/3rdparty
    mysqladmin: DROP DATABASE roundcube failed;
    error: 'Lost connection to MySQL server during query'
    Cleaning old Roundcube data archives
    mysqladmin: connect to server at 'localhost' failed
    error: 'Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)'
    Check that mysqld is running and that the socket: '/var/lib/mysql/mysql.sock' exists!
    ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
    Creating Roundcube database
    ERROR 2002 (HY000): Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)
    Roundcube updated to 0.2b

    How could I solve this problem? please advise me.
     
  4. Infopro

    Infopro cPanel Sr. Product Evangelist
    Staff Member

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    Twitter:
    Is MySQL up? Try rebooting the server.
     
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  5. logicsupport

    logicsupport Well-Known Member

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    Try,

    mv /etc/my.cnf /etc/my.cnf.BKP

    Then force update MySQL :

    /scripts/mysqlup --force
     
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