Please whitelist cPanel in your adblocker so that you’re able to see our version release promotions, thanks!

The Community Forums

Interact with an entire community of cPanel & WHM users!

routing defer (-51): retry time not reached

Discussion in 'E-mail Discussion' started by imran_khan, Jul 1, 2013.

  1. imran_khan

    imran_khan Well-Known Member

    Joined:
    Jun 10, 2013
    Messages:
    154
    Likes Received:
    1
    Trophy Points:
    16
    cPanel Access Level:
    Root Administrator
    Hello,

    I am getting below error in the Exim log.

    routing defer (-51): retry time not reached

    Thanks,
    Imran Khan.
     
    #1 imran_khan, Jul 1, 2013
    abdmasri likes this.
  2. MaestriaNick

    MaestriaNick Well-Known Member

    Joined:
    Aug 6, 2008
    Messages:
    159
    Likes Received:
    3
    Trophy Points:
    68
    Can you try to see if you can connect to the port 25 of remote mail server from the server itself ?

    dig mx domain.com (the domain name is the domain of email account failing ) to get the mail servers. Then try telnet to the mail server to see if you can connect from the server. If no , some firewall block either at your server , or at the remote server is causing the problem.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #2 MaestriaNick, Jul 1, 2013
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    43,887
    Likes Received:
    1,814
    Trophy Points:
    363
    cPanel Access Level:
    Root Administrator
    Hello :)

    You can search for this message in your email queue and attempt delivery to see if there are any specific error messages that are preventing the email from sending to the remote mail server.

    Thank you.
     
    Stop hovering to collapse... Click to collapse... Hover to expand... Click to expand...
    #3 cPanelMichael, Jul 2, 2013
(You must log in or sign up to post here.)
Loading...
Similar Threads - routing defer retry
  1. Sana Diab

    GSuite Split Routing

    Sana Diab, May 30, 2018, in forum: E-mail Discussion
    Replies:
    3
    Views:
    147
    cPanelMichael
    May 31, 2018
  2. Bdzzld

    Mail routing and MX records

    Bdzzld, May 9, 2018, in forum: General Discussion
    Replies:
    5
    Views:
    109
    cPanelLauren
    May 10, 2018
  3. Azim

    Need help to setup the exim routing

    Azim, Mar 13, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    199
    cPanelMichael
    Mar 13, 2018
  4. ntk

    cPanel as a mail gataway with email routing to another mail server?

    ntk, Feb 7, 2018, in forum: E-mail Discussion
    Replies:
    3
    Views:
    250
    cPanelMichael
    Feb 14, 2018
  5. Scott Galambos

    Specify unique MX in Email Routing?

    Scott Galambos, Jan 24, 2018, in forum: E-mail Discussion
    Replies:
    1
    Views:
    252
    cPanelMichael
    Jan 25, 2018

Share This Page

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Accept Learn More...
    Dismiss Notice