The Community Forums

Interact with an entire community of cPanel & WHM users!
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

routing defer (-51): retry time not reached

Discussion in 'E-mail Discussions' started by imran_khan, Jul 1, 2013.

  1. imran_khan

    imran_khan Well-Known Member

    Joined:
    Jun 10, 2013
    Messages:
    154
    Likes Received:
    0
    Trophy Points:
    16
    cPanel Access Level:
    Root Administrator
    Hello,

    I am getting below error in the Exim log.

    routing defer (-51): retry time not reached

    Thanks,
    Imran Khan.
     
  2. MaestriaNick

    MaestriaNick Well-Known Member

    Joined:
    Aug 6, 2008
    Messages:
    159
    Likes Received:
    3
    Trophy Points:
    18
    Can you try to see if you can connect to the port 25 of remote mail server from the server itself ?

    dig mx domain.com (the domain name is the domain of email account failing ) to get the mail servers. Then try telnet to the mail server to see if you can connect from the server. If no , some firewall block either at your server , or at the remote server is causing the problem.
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

    Joined:
    Apr 11, 2011
    Messages:
    30,811
    Likes Received:
    671
    Trophy Points:
    113
    cPanel Access Level:
    Root Administrator
    Hello :)

    You can search for this message in your email queue and attempt delivery to see if there are any specific error messages that are preventing the email from sending to the remote mail server.

    Thank you.
     
Loading...

Share This Page