whybanloveminds

Registered
Dec 20, 2015
1
0
1
Canton,China
cPanel Access Level
DataCenter Provider
Code:
[2015-12-21 07:51:47 +0800] E The install encountered a fatal error: Failed to stage “install_themes” because of an error: Failed to deserialize staged_files from: /var/tmp/21562.__UPDATENOW_STATIC__.IT0bHlXkD587skdL.tmp because of an error: Did not provide a string to load at ./updatenow.static line 33192.
[2015-12-21 07:51:47 +0800]     Cpanel::CPAN::YAML::Tiny::read_string('Cpanel::CPAN::YAML::Tiny') called at ./updatenow.static line 33569
[2015-12-21 07:51:47 +0800]     Cpanel::CPAN::YAML::Tiny::Load() called at ./updatenow.static line 42221
[2015-12-21 07:51:47 +0800]     Cpanel::Sync::v2::__ANON__() called at ./updatenow.static line 417
[2015-12-21 07:51:47 +0800]     eval {...} called at ./updatenow.static line 408
[2015-12-21 07:51:47 +0800]     Try::Tiny::try('CODE(0x612a790)', 'Try::Tiny::Catch=REF(0x6147498)') called at ./updatenow.static line 42226
[2015-12-21 07:51:47 +0800]     Cpanel::Sync::v2::_wait_load_results_from_sync_children('Cpanel::Sync::v2=HASH(0x6146da8)') called at ./updatenow.static line 42184
[2015-12-21 07:51:47 +0800]     Cpanel::Sync::v2::download_files('Cpanel::Sync::v2=HASH(0x6146da8)', 'HASH(0x597d1d0)') called at ./updatenow.static line 42172
[2015-12-21 07:51:47 +0800]     Cpanel::Sync::v2::stage('Cpanel::Sync::v2=HASH(0x6146da8)') called at ./updatenow.static line 1454
[2015-12-21 07:51:47 +0800]     Cpanel::Update::Now::__ANON__() called at ./updatenow.static line 417
[2015-12-21 07:51:47 +0800]     eval {...} called at ./updatenow.static line 408
[2015-12-21 07:51:47 +0800]     Try::Tiny::try('CODE(0x5f6fcc0)', 'Try::Tiny::Catch=REF(0x5f2e0d0)') called at ./updatenow.static line 1458
[2015-12-21 07:51:47 +0800]     Cpanel::Update::Now::_call_stage('Cpanel::Update::Now=HASH(0x25a2450)', 'sync_target', 'install_themes', 'failure_exit_code', 9) called at ./updatenow.static line 1350
[2015-12-21 07:51:47 +0800]     Cpanel::Update::Now::stage_files('Cpanel::Update::Now=HASH(0x25a2450)') called at ./updatenow.static line 796
[2015-12-21 07:51:47 +0800]     Cpanel::Update::Now::run('Cpanel::Update::Now=HASH(0x25a2450)') called at ./updatenow.static line 54038
[2015-12-21 07:51:47 +0800]     eval {...} called at ./updatenow.static line 54038
2015-12-21 07:51:47  802 (DEBUG):   The installation process detected a failed synchronization. The system will reattempt the synchronization with the updatenow.static file...
It's would get this error,even i retry to install for twenty times

Can i grab the httpupdate to localhost for deal with the worse network

Code:
[2015-12-21 09:46:09 +0800] E The install encountered a fatal error: Failed to stage “new RPMS” because of an error: Digest for xxxxxxx.rpm is different from expected at ./updatenow.static line 34314.
[2015-12-21 09:46:09 +0800]  : see RPM Installation Failures - cPanel Knowledge Base - cPanel Documentation for more information
2015-12-21 09:46:09  802 (DEBUG):   The installation process detected a failed synchronization. The system will reattempt the synchronization with the updatenow.static file...
2015-12-21 09:46:09  808 (FATAL): The installation process was unable to synchronize cPanel & WHM. Verify that your network can connect to httpupdate.cpanel.net and rerun the installer.
Removing /root/installer.lock.
 
Last edited by a moderator:

SysSachin

Well-Known Member
Aug 23, 2015
604
48
28
India
cPanel Access Level
Root Administrator
Twitter
Is there sufficient space to complete the installation?

Please post the output from:

Code:
df -h
And let us know which OS version you are using on your server. You can check OS using below command.

Code:
cat /etc/redhat-release
 

cPanelMichael

Administrator
Staff member
Apr 11, 2011
47,904
2,218
463
Hello :)

Do you receive a list of IP addresses when running the "host httpupdate.cpanel.net" command from your server? Is the /etc/cpsources.conf file populated on your server?

Thank you.