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RPM Installation Errors

Discussion in 'General Discussion' started by whybanloveminds, Dec 20, 2015.

  1. whybanloveminds

    whybanloveminds Registered

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    Code:
    [2015-12-21 07:51:47 +0800] E The install encountered a fatal error: Failed to stage “install_themes” because of an error: Failed to deserialize staged_files from: /var/tmp/21562.__UPDATENOW_STATIC__.IT0bHlXkD587skdL.tmp because of an error: Did not provide a string to load at ./updatenow.static line 33192.
    [2015-12-21 07:51:47 +0800]     Cpanel::CPAN::YAML::Tiny::read_string('Cpanel::CPAN::YAML::Tiny') called at ./updatenow.static line 33569
    [2015-12-21 07:51:47 +0800]     Cpanel::CPAN::YAML::Tiny::Load() called at ./updatenow.static line 42221
    [2015-12-21 07:51:47 +0800]     Cpanel::Sync::v2::__ANON__() called at ./updatenow.static line 417
    [2015-12-21 07:51:47 +0800]     eval {...} called at ./updatenow.static line 408
    [2015-12-21 07:51:47 +0800]     Try::Tiny::try('CODE(0x612a790)', 'Try::Tiny::Catch=REF(0x6147498)') called at ./updatenow.static line 42226
    [2015-12-21 07:51:47 +0800]     Cpanel::Sync::v2::_wait_load_results_from_sync_children('Cpanel::Sync::v2=HASH(0x6146da8)') called at ./updatenow.static line 42184
    [2015-12-21 07:51:47 +0800]     Cpanel::Sync::v2::download_files('Cpanel::Sync::v2=HASH(0x6146da8)', 'HASH(0x597d1d0)') called at ./updatenow.static line 42172
    [2015-12-21 07:51:47 +0800]     Cpanel::Sync::v2::stage('Cpanel::Sync::v2=HASH(0x6146da8)') called at ./updatenow.static line 1454
    [2015-12-21 07:51:47 +0800]     Cpanel::Update::Now::__ANON__() called at ./updatenow.static line 417
    [2015-12-21 07:51:47 +0800]     eval {...} called at ./updatenow.static line 408
    [2015-12-21 07:51:47 +0800]     Try::Tiny::try('CODE(0x5f6fcc0)', 'Try::Tiny::Catch=REF(0x5f2e0d0)') called at ./updatenow.static line 1458
    [2015-12-21 07:51:47 +0800]     Cpanel::Update::Now::_call_stage('Cpanel::Update::Now=HASH(0x25a2450)', 'sync_target', 'install_themes', 'failure_exit_code', 9) called at ./updatenow.static line 1350
    [2015-12-21 07:51:47 +0800]     Cpanel::Update::Now::stage_files('Cpanel::Update::Now=HASH(0x25a2450)') called at ./updatenow.static line 796
    [2015-12-21 07:51:47 +0800]     Cpanel::Update::Now::run('Cpanel::Update::Now=HASH(0x25a2450)') called at ./updatenow.static line 54038
    [2015-12-21 07:51:47 +0800]     eval {...} called at ./updatenow.static line 54038
    2015-12-21 07:51:47  802 (DEBUG):   The installation process detected a failed synchronization. The system will reattempt the synchronization with the updatenow.static file...
    It's would get this error,even i retry to install for twenty times

    Can i grab the httpupdate to localhost for deal with the worse network

    Code:
    [2015-12-21 09:46:09 +0800] E The install encountered a fatal error: Failed to stage “new RPMS” because of an error: Digest for xxxxxxx.rpm is different from expected at ./updatenow.static line 34314.
    [2015-12-21 09:46:09 +0800]  : see RPM Installation Failures - cPanel Knowledge Base - cPanel Documentation for more information
    2015-12-21 09:46:09  802 (DEBUG):   The installation process detected a failed synchronization. The system will reattempt the synchronization with the updatenow.static file...
    2015-12-21 09:46:09  808 (FATAL): The installation process was unable to synchronize cPanel & WHM. Verify that your network can connect to httpupdate.cpanel.net and rerun the installer.
    Removing /root/installer.lock.
    
     
    #1 whybanloveminds, Dec 20, 2015
    Last edited by a moderator: Dec 21, 2015
  2. SysSachin

    SysSachin Well-Known Member

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    Is there sufficient space to complete the installation?

    Please post the output from:

    Code:
    df -h
    
    And let us know which OS version you are using on your server. You can check OS using below command.

    Code:
    cat /etc/redhat-release
    
     
  3. cPanelMichael

    cPanelMichael Forums Analyst
    Staff Member

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    Hello :)

    Do you receive a list of IP addresses when running the "host httpupdate.cpanel.net" command from your server? Is the /etc/cpsources.conf file populated on your server?

    Thank you.
     
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